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Account Representative

2 months ago

Pensacola, Florida, United States Baptist Health Care Full time
Job Description

Baptist Health Care is seeking a highly skilled Account Representative to join our team. As an Account Representative, you will play a critical role in managing work flow and achieving monthly productivity goals. Your responsibilities will include running reports on outstanding encounters for charge capture, checking batches as they are received in the CBO, and prioritizing functionality to stay within acceptable departmental guidelines.

Key Responsibilities
  • Manage work flow and achieve monthly productivity goals
  • Run reports on outstanding encounters for charge capture
  • Check batches as they are received in the CBO and prioritize functionality
  • Communicate with clinics and supervisor for receipt of missing charges at end of month
  • Check accuracy of batches received from clinics for missing or incorrect information
  • Communicate with physician billing liaison and manager to assist practices
  • Review charges for appropriate modifiers and coordinating diagnosis
  • Balance batches with payments for accurate posting of copays and patient payments
  • Verify insurance information and enter into practice management system
  • Maintain information received from coding department to accurately post CPT and ICD-9 codes
  • Send necessary copies or supporting documentation required by insurance companies and patients
  • Answer healthcare account questions in a clear and polite manner
Requirements
  • High School Diploma or Equivalent Required
  • Six (6) months of relevant revenue cycle experience Required
  • Experience in a healthcare insurance billing Preferred