Reception Coordinator

2 weeks ago


Dallas, Texas, United States Healing Hands Ministries Inc Full time
Position Overview

Become a vital part of our organization

Are you eager to contribute to a meaningful mission within a dynamic team? If you are dedicated to enhancing the lives of others and ensuring a positive experience, we invite you to consider this opportunity. We are looking for a motivated Front Office Assistant to join our team. In this role, you will play a key part in creating a friendly atmosphere and facilitating an outstanding experience for our patients.

Key Responsibilities:

  • Maintain a clean, organized, and inviting waiting area for patients and visitors.
  • Provide courteous and respectful service to all patients and guests, both in person and over the phone.
  • Assist in scheduling patient appointments efficiently and promptly.
  • Work collaboratively with medical personnel to address and resolve patient inquiries.
  • Coordinate with enrollment and care teams to ensure a seamless onboarding experience for new patients.
  • Verify patient insurance coverage and available financial assistance options.
  • Ensure that patient accounts are current and accurate.

Qualifications for Success

To thrive in this role, you should possess a friendly and professional demeanor, be proactive, and have the ability to work autonomously. Strong communication skills and a commitment to confidentiality are essential. Additionally, you will need:

  • A high school diploma or equivalent.
  • A minimum of one (1) year of relevant experience, preferably in a community-based healthcare setting.
  • Proficiency in MS Office Suite (Outlook, Teams, Word, PowerPoint, and Excel).
  • Familiarity with electronic medical record systems, such as eCW.
  • Excellent patient engagement skills.
  • Comfort in interacting with diverse individuals.
  • A genuine passion for delivering exceptional service.
  • Bilingual skills are a plus.

Commitment to Diversity

Healing Hands Ministries Inc is dedicated to fostering an inclusive workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status, or any other characteristic protected by law. Our hiring and promotion practices are based solely on individual qualifications and the essential functions of the role.

Note: We do not engage third-party agencies.


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