Patient Services Representative

1 week ago

GondrecourtleChâteau, Grand Est, United States Gillette Children's Full time

Position Overview:
The role of the Patient Services Representative - Clinic Based is designed to deliver outstanding patient experiences and facilitate access for families within the healthcare setting. This position serves as the initial point of contact, ensuring a welcoming and efficient environment for all patients and their families.

  • Patient Check-In: Act as the primary liaison for patients and families upon arrival, ensuring all demographic and financial information is accurately collected and updated. Obtain necessary signatures on consent and intake forms.
  • Appointment Coordination: Efficiently schedule appointments across various medical specialties and integrative care services, tailored to meet the unique needs of each patient.
  • Enhancing Patient Experience: Guide patients and families through on-site amenities and assist with clinic navigation to ensure a seamless experience.
  • Patient Engagement Initiatives: Encourage enrollment in the appointment reminder system and the patient portal, explaining available functionalities to enhance family engagement with their care.

Team Collaboration:
In this role, collaboration is key. Working alongside specialized staff, you will contribute to a coordinated approach to patient care, ensuring effective communication and teamwork across departments.

Compensation and Benefits:
The hourly wage for this position ranges from $19.69 to $29.53, with a median wage of $24.61. Compensation is influenced by various factors, including relevant experience and education. In addition to hourly pay, Gillette offers a comprehensive benefits package, including retirement savings, tuition reimbursement, paid time off, and health benefits for part-time employees and above.

Qualifications:
Required:

  • High School Diploma or GED
  • Minimum of 1 year experience in customer service, administrative, or healthcare environments
Preferred:
  • Higher education (Associate or Bachelor's degree)
Essential Skills:
  • Understanding of medical terminology
  • Familiarity with commercial insurance and standard forms
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong organizational skills and attention to detail
  • Ability to work independently and as part of a team
  • Capability to manage multiple tasks and adapt to changing priorities

At Gillette Children's, we are dedicated to fostering a diverse and inclusive workforce, recognizing that varied experiences enhance our organization. We strive to create an equitable environment where all individuals are valued and welcomed.

As an equal opportunity employer, Gillette Children's is committed to maintaining a workplace free from discrimination based on race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, sexual orientation, gender identity, military status, or any other protected class.

  • Patient Service Representative

    22 hours ago

    Gondrecourt-le-Château, Grand Est, United States Northwest Respiratory Services Full time

    Job SummaryWe are seeking a highly skilled and empathetic Patient Service Representative to join our inbound call center team at Northwest Respiratory Services. As a key member of our customer service team, you will be the first point of contact for our customers, providing exceptional communication and support in a fast-paced environment.Key...

  • Patient Services Representative Float

    6 days ago

    Gondrecourt-le-Château, Grand Est, United States Advent Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Advent. As a key member of our healthcare operations team, you will play a vital role in ensuring the smooth delivery of patient services.Key ResponsibilitiesPatient Registration and Scheduling: Accurately register patients into our...

  • Patient Service Representative

    4 days ago

    Gondrecourt-le-Château, Grand Est, United States Retina Minnesota MSO, LLC Full time

    About the RoleWe are seeking a highly organized and patient-focused individual to join our team as a Patient Service Representative. As a key member of our medical office, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key ResponsibilitiesAnswer multi-line phones and direct callers to the...

  • Patient Services Coordinator

    3 days ago

    Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Fairview Health Services. This role is responsible for scheduling and re-scheduling patients, as well as providing exceptional customer service and administrative support to our patients and staff.Key ResponsibilitiesComplete scheduling and...

  • Client Service Representative

    2 days ago

    Gondrecourt-le-Château, Grand Est, United States Summit Orthopedics Full time

    Job SummaryAt Summit Orthopedics, we are seeking a highly skilled Client and Patient Service Representative to join our team. As a key member of our occupational health team, you will be responsible for providing exceptional customer service to our clients and patients.Key ResponsibilitiesGreet and register patients, verifying medical and demographic...

  • Healthcare Customer Service Representative

    2 weeks ago

    Gondrecourt-le-Château, Grand Est, United States TEKsystems Full time

    Position Overview:The Healthcare Customer Service Representative will be an integral part of our outpatient specialty clinic.This role involves greeting patients at the front desk, ensuring a smooth check-in and check-out process.Responsibilities include managing patient registration, coordinating new and follow-up appointments, and delivering exceptional...

  • Healthcare Customer Service Representative

    2 weeks ago

    Gondrecourt-le-Château, Grand Est, United States TEKsystems Full time

    Position Overview:The Healthcare Customer Service Representative will operate within a specialized outpatient clinic.This role involves welcoming patients at the front desk, managing their check-in and check-out processes.Responsibilities include handling patient registration, coordinating new and follow-up appointments, and providing comprehensive customer...

  • Client Services Representative at MOH

    2 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Summit Orthopedics Full time

    Join Our Team at Summit OrthopedicsAt Minnesota Occupational Health (MOH), we are dedicated to supporting injured workers in maintaining their mobility and productivity. Our organization thrives in a vibrant, fast-paced environment where the diversity of our patient mix brings new challenges each day. Our staff members experience a strong sense of purpose...

  • Customer Service Representative

    6 days ago

    Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full time

    About the RoleWe are seeking a highly organized and detail-oriented Medical Equipment Support Specialist to join our team at Fairview Health Services. As a key member of our Home Medical Equipment (HME) team, you will play a critical role in providing exceptional customer service to our patients and their families.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    1 day ago

    Gondrecourt-le-Château, Grand Est, United States Boston Scientific Full time

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our external customers and sales force.Key ResponsibilitiesTriage and respond to customer inquiries and sales-related calls in a...

  • Customer Service Representative

    3 days ago

    Gondrecourt-le-Château, Grand Est, United States Taylor Corporation Full time

    About Taylor CorporationWe are a leading provider of innovative products, services, and technologies addressing the toughest communication challenges. Our family of companies offers a diverse set of solutions for individuals, businesses, and distributors large and small.Your Opportunity:We are seeking a detail-oriented team player with a positive attitude...

  • Customer Service Representative

    3 days ago

    Gondrecourt-le-Château, Grand Est, United States Taylor Corporation Full time

    About Taylor CorporationOne of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges.For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for...

  • Patient Services Coordinator

    2 weeks ago

    Gondrecourt-le-Château, Grand Est, United States RAYUS Radiology Full time

    Join Our Team at RAYUS Radiology RAYUS Radiology is seeking a dedicated Patient Services Coordinator to enhance our patient experience. In this role, you will be pivotal in delivering exceptional service to patients and healthcare professionals. Key Responsibilities: Patient Registration (55%): You will warmly welcome and check-in patients for imaging...

  • Sales and Service Representative

    2 days ago

    Gondrecourt-le-Château, Grand Est, United States Clean Harbors Full time

    About the RoleClean Harbors is seeking a highly motivated and detail-oriented Sales and Service Representative to join our team. As a Sales and Service Representative, you will be responsible for providing exceptional customer service, selling products and services, and ensuring the safe and efficient operation of our equipment.Key ResponsibilitiesCustomer...

  • Patient Services Coordinator

    2 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Allina Health Full time

    Join Our Team at Allina HealthAbout Us: Allina Health is a dedicated, not-for-profit healthcare organization committed to serving individuals, families, and communities across Minnesota and western Wisconsin. We prioritize patient care and strive to enhance the health and well-being of those we serve.Position Overview: As a Patient Services Coordinator, you...

  • Patient Registration Specialist

    4 days ago

    Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full time

    Job Summary:Fairview Health Services is seeking a skilled Patient Registration Specialist to join our team at the Eagan Clinic. As a Patient Registration Specialist, you will be responsible for greeting and welcoming patients, verifying and registering patients with accuracy and efficiency, and maintaining patient accounts.Key Responsibilities:Registration...

  • Customer Service Representative

    21 hours ago

    Gondrecourt-le-Château, Grand Est, United States growroseville Full time

    **About Growroseville**We are a dynamic retail company seeking a dedicated and motivated individual to join our team as a Customer Service Representative. As a valued member of our team, you will be responsible for providing exceptional customer service and support to our customers.**Key Responsibilities:**• Cashiering and handling customer transactions•...

  • Customer Service Representative

    4 days ago

    Gondrecourt-le-Château, Grand Est, United States Pilot Freight Service Full time

    **Job Summary**Pilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team at our Eagan, MN location.**Key Responsibilities:**Frequent and accurate communication with customers, cartage agents, and other station and company personnel.Provide rate quotes on shipments and track their progress to...

  • Guest Services Representative

    2 weeks ago

    Gondrecourt-le-Château, Grand Est, United States Crescent Hotels & Resorts Full time

    Position OverviewAs a Guest Services Representative, you will play a crucial role in ensuring a welcoming atmosphere for our guests. Your responsibilities will include:Welcoming Guests: Greet and assist guests upon arrival, providing a warm and friendly first impression.Registration Process: Efficiently manage the check-in and check-out procedures, ensuring...

  • Customer Service Representative

    6 days ago

    Gondrecourt-le-Château, Grand Est, United States Presbyterian Homes and Services Full time

    About the RoleThe Presbyterian Homes and Services team is seeking a skilled Front Desk Associate to provide exceptional customer service and support to our residents and guests. As a key member of our team, you will be responsible for creating a warm and welcoming environment, ensuring that every interaction is positive and memorable.Key...