Sales Account Manager
2 days ago
Key Responsibilities:
- Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
- Establish positive long-term client relations
- Educate and train clients, research problems and coordinate solutions between the laboratory and client
- Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
- Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
- Maintain knowledge of competitors and their presence in assigned territory
Requirements:
- 1-3 years of successful customer service experience.
- Well-developed multi-tasking, organizational skills, and detail orientation are key to success
- Energy, motivation, enthusiasm, and integrity
- Excellent written and verbal communication skills
- Must demonstrate sound judgment and decision-making ability
- Computer proficiency in MS Office, Excel, e-mail and internet functions
- Knowledge of laboratory testing and competing products.
- Must be able to travel within the coverage area and occasionally nationwide
Physical Demands:
- Use hands to handle, control, or feel objects, tools, or controls
- Ability to sit, stand and walk
- Ability to drive motor vehicle
Workplace Conditions:
- Requires frequent traveling by motor vehicle
- May be exposed to various workplace environments when meeting with customers
Education and Certifications:
- Medical Assistant certification or Associate Degree, BA/BS preferred.
Genesis Global Group is a member of Genesis Global Group, an equal opportunity employer.
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