Sales Account Manager

2 days ago


Phoenix, Arizona, United States Genesis Global Group Full time
Job SummaryGenesis Global Group is seeking a highly motivated and results-driven Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serving as a liaison between management and customers to resolve any customer issues.

Key Responsibilities:

  • Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
  • Establish positive long-term client relations
  • Educate and train clients, research problems and coordinate solutions between the laboratory and client
  • Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
  • Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
  • Maintain knowledge of competitors and their presence in assigned territory

Requirements:

  • 1-3 years of successful customer service experience.
  • Well-developed multi-tasking, organizational skills, and detail orientation are key to success
  • Energy, motivation, enthusiasm, and integrity
  • Excellent written and verbal communication skills
  • Must demonstrate sound judgment and decision-making ability
  • Computer proficiency in MS Office, Excel, e-mail and internet functions
  • Knowledge of laboratory testing and competing products.
  • Must be able to travel within the coverage area and occasionally nationwide

Physical Demands:

  • Use hands to handle, control, or feel objects, tools, or controls
  • Ability to sit, stand and walk
  • Ability to drive motor vehicle

Workplace Conditions:

  • Requires frequent traveling by motor vehicle
  • May be exposed to various workplace environments when meeting with customers

Education and Certifications:

  • Medical Assistant certification or Associate Degree, BA/BS preferred.

Genesis Global Group is a member of Genesis Global Group, an equal opportunity employer.


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