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Administrative Support Specialist
2 months ago
Oversee the daily operations of the branch to ensure exceptional service delivery to our clients while enhancing our brand's reputation.
Key Responsibilities:
- Lead and develop teams to provide outstanding customer experiences.
- Manage the recruitment, interviewing, and hiring processes for branch personnel.
- Ensure all staff adhere to safety protocols and take necessary precautions to prevent workplace incidents.
- Guide the formulation and execution of sales and marketing strategies for the branch.
- Supervise office operations, including customer service standards, administrative tasks, and collections.
- Strong preference for candidates with experience in P & L management and sales leadership.
- Proven track record of achieving and exceeding sales, service, and profitability targets.
- Willingness to travel as required for training and development.
- Familiarity with Salesforce and Microsoft applications.
- Demonstrated management skills in executing ongoing tasks and projects effectively.
- Understanding of business practices, challenges, and problem-solving techniques.
The information provided herein is intended to outline the general nature and level of work performed by individuals in this role. It is not an exhaustive list of all responsibilities, duties, and skills required. Employees may be asked to perform additional tasks as necessary. As the owner and personnel manager, you have the authority and responsibility to select and manage your employees, establish employment policies, and ensure compliance with all applicable employment laws. This document serves as a guide and is not mandatory under any franchise agreement. It is advisable to consult with an employment law attorney to ensure compliance with local regulations.
