Business Operations Specialist

7 days ago

New York, New York, United States IN-SEAM Full time
About IN-SEAM

IN-SEAM is a pioneering platform and sourcing tool kit for fashion connectors (personal shoppers, stylists) whose relationships power the luxury fashion industry and a first-mover building at the intersection of personal luxury goods and the creator economy.

In-Seam is the only platform building an all-in-one solution for the most valuable contributors in luxury commerce who drive the majority of sales through their private client relationships with a unique B2B2C model providing a suite of tools, services, and access to full luxury designer collections.

An essential channel for brands to access high-value personal shoppers and their VICs, our growing designer partner roster of 200+ includes Dior, Celine, Loewe, Valentino, Khaite, Altuzarra, Simkhai, Cult Gaia, Dover St. Market and many more, including mens, vintage, and fine jewelry collections.

Founded by Ann Wehren, a luxury buying and wholesale expert with two decades of experience in NYC's fashion industry, IN-SEAM has raised $2.5M from funds, Techstars NYC, Alexandra Wilkis Wilson, and strategic angels.

About the Role

Reporting directly to our Founder & CEO, we are looking for a Strategic Operations Manager to work closely with the entire leadership team. Your role is to amplify the impact of the team by bringing analytical and organizational capabilities to functions that don't have repeatable processes established yet or don't yet have a clear long-term owner on our small (but mighty) team, with a particular focus on all aspects of finance and business operations.

You will be expected to lead projects and own processes that span across verticals - including financial management, HR and administration, risk management, outsourced Legal, central IT and other key business operations areas.

This is an opportunity to make a lasting impact by developing streamlined systems, fostering fiscal stability, and providing the foundation for our mission's continued success.

Key Responsibilities
  • Serve as a trusted advisor to the leadership team, providing counsel on important decisions and initiatives
  • Maintain financial reports, analyze the data and make recommendations
  • Build board presentations and internal dashboards to help keep the company's performance transparent to all and to support important decision-making
  • Help oversee and improve areas of business operations, such as HR, recruiting, IT, contract management, and other important central functions
  • Support fundraising by preparing forecasts, cohort analysis, data room, and materials for Series A financing, including market sizing, data visualization, and other collateral preparation
  • Identify and mitigate operational risks, developing contingency plans as needed
About You
  • We're looking for a self-starter who is scrappy, thrives in fast-paced startup environments and loves to solve problems
  • Extremely well organized and detail-oriented, you are quick to follow up and are comfortable with juggling multiple projects without ever dropping the ball
  • Flexible, adaptable, and able to reprioritize easily based on evolving business needs
  • Effective communication skills with the ability to convey complex findings in a clear and actionable manner visually and verbally
  • Experience building and maintaining financial models to understand and forecast business performance and cash flows
  • 2-4 years of prior experience, preferably in an FP&A, investment banking, business consulting role; or in a finance role at a technology startup or luxury retailer
  • BA/BS Finance or Business Management degree or equivalent practical experience
  • Reside or be willing to relocate to the New York area (this is a hybrid role, with a requirement to spend 3 days per week in our Tribeca office)
  • Must be legally authorized to work in the U.S
Perks of Joining Team IN-SEAM
  • Opportunity to make a significant impact in shaping the growth and direction of a dynamic startup in the luxury market
  • Competitive compensation package including equity options and benefits, including:
  • Medical, Dental, Vision, Life Insurance
  • 401k options
  • Unlimited PTO, to be approved based on business needs
  • Personal order discounts
  • Fast-paced, innovative, and collaborative work environment with passionate professionals who have a team and customer-first approach
  • Hybrid Role (3 days per week in-person at Tribeca office for NY-Metro area residents)
  • Target total compensation of $100,000 - $150,000 / yr plus equity

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