Sales Operations Specialist Manager, Specialist Operations Center

2 months ago

New York, New York, United States Amazon Web Services (AWS) Full time

AWS Sales is seeking a Sales Operations Specialist Manager to support Worldwide Specialized Sales, Business Development, and Solution Architecture teams. This includes partnering with Sales Operations Managers to implement and manage business processes, systems, tools, analysis, and reporting that optimize business functions to meet organizational goals and initiatives. One of your primary stakeholders will be our Specialized Sales teams. You will provide valuable business insights for these sales specialists and managers into their accounts, territories, revenue, and compensation, which will optimize seller productivity and enable them to better serve our external customers. The Sales Operations Specialist Manager plays a critical role in establishing operational excellence and making important business decisions for the organization.

The Sales Operations Specialist Manager is responsible for managing a team that creates and manages mechanisms to optimize core sales operations functions, such as goals and KPI reporting, variable compensation, revenue flow, and executive escalations and approvals. You will become a subject matter expert on revenue, pipeline, compensation, and other key metrics used to run the business. You will look for commonalities across our stakeholders' business needs, build scalable mechanisms, and leverage automation to grow our capacity in line with the growth of the business. You will ensure that our systems and processes enable the introduction of new products. You will be an advocate for our sales specialists and managers with our cross-functional stakeholders and peer operations organizations. Additionally, you will support Sales Operations Managers to drive improvements to reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data.

The successful candidate must be able to roll-up their sleeves, and work directly with data coming from disparate systems. You will be passionate about your work, detail-oriented, analytical, and have excellent problem-solving abilities. You will coach and develop your team to achieve goals you help set for them. You will be experienced at working with large data sets and the technical tools needed to work with them. You will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate for your customers to other internal stakeholders. Partnering with other functions in AWS such as Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation will be crucial to the effective execution of the responsibilities. You will drive towards simple, scalable solutions to difficult problems, be highly organized, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

About The Team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About Sales, Marketing And Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent
  • Experiencing coaching and developing a team
  • 5+ years of experience in the areas of sales planning/strategy, and/or sales operations, Sales Compensation, Finance, in mid-to-large scale global sales organizations
  • Experience working and communicating with multiple stakeholders and cross functional teams to build efficient, scalable mechanisms and processes
  • Experience with SFDC, SQL, data visualization tools, advanced Excel skills, SmartSheet

Preferred Qualifications

  • Experience with and deep understanding of sales and business operations, and has a background that enables them to create scalable programs that apply holistic approaches to sales planning
  • Experience engaging with senior executives and with decision making processes in an enterprise setting
  • Understanding of cloud economics and/or experience working with cloud services

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon Web Services, Inc.

Job ID: A2701319

  • Sales Operations Specialist

    2 weeks ago

    New York, New York, United States Antech Diagnostics Full time

    At Antech Diagnostics, we believe that the future we envision begins with our actions today, which is why we are dedicated to creating A Better World for Pets. Our team is a vibrant mix of individuals committed to mutual growth and development, guided by our core philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. As...

  • Clinical Operations Specialist

    5 days ago

    New York, New York, United States Medsurg Sales Staffing Full time

    Join Our Team as a Clinical SpecialistWe are seeking a dedicated Clinical Specialist to become part of our esteemed medical device organization. Our company provides an attractive compensation package along with extensive healthcare and retirement benefits, including 401k plans, pension options, and stock incentives. Additionally, we cover expenses related...

  • Security Operations Center Specialist

    2 days ago

    New York, New York, United States Nebraska Public Power District Full time

    Job SummaryThe Nebraska Public Power District is seeking a highly skilled Security Operations Specialist/Dispatcher to join our team. As a key member of our Security Operations Center, you will play a critical role in ensuring the safety and security of our facilities and personnel.Key ResponsibilitiesMonitor and respond to security alarms and incidents in a...

  • Sales Operations Specialist

    1 week ago

    New York, New York, United States Nexstar Broadcasting Full time

    Position Title: Sales Operations SpecialistReports to: Vice President, SalesLocation: New YorkPosition Overview:The Sales Operations Specialist plays a crucial role in managing and coordinating sales orders, billing inquiries, and crafting sales proposals in collaboration with account executives for client engagements. This position requires a comprehensive...

  • Test Center Operations Specialist

    1 week ago

    New York, New York, United States Prometric Ireland Limited Full time

    Test Center Operations Specialist (Part-Time)Company Overview:Prometric Ireland Limited is a globally recognized provider of test development and delivery services, partnering with over 300 organizations worldwide. We are committed to ensuring that individuals earn their credentials legitimately, thereby fostering a fair and equitable testing environment for...

  • Reliability Maintenance Specialist

    1 week ago

    New York, New York, United States Atalco Gramercy Operations Full time

    Position Overview: The Reliability Maintenance Specialist is responsible for enhancing and optimizing maintenance strategies to boost equipment performance and reliability while minimizing repair expenses.Key Responsibilities:Formulate and execute plans that refine existing maintenance practices.Utilize expertise from internal resources to elevate...

  • Office Operations Specialist

    2 weeks ago

    New York, New York, United States Brennan Center for Justice Full time

    Job OverviewThe Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute dedicated to enhancing the systems of democracy and justice in the United States. Our mission is to hold political institutions and laws accountable to the American ideals of democracy and equal justice for all. We prioritize protecting voting rights,...

  • Sales Operations Specialist I

    1 month ago

    New York, New York, United States Amazon Full time

    At Amazon, we aim to be the most customer-focused company globally. To achieve this goal, we require talented, bright, and motivated individuals. We are looking for an experienced Sales Operations Specialist to oversee training programs for our sales teams in the US & EMEA regions, manage new product launches, and work with various teams to overcome sales...

  • Sales Merchandising Specialist

    5 days ago

    New York, New York, United States Behr Sales LLC Full time

    Position Overview: As a Sales Merchandising Specialist, you will play a crucial role in delivering exceptional sales and service for Behr Paint Company products, particularly focusing on WHIZZ Applicators within the Pro Paint Channel accounts. This position requires local travel (approximately 70%) and may involve occasional overnight trips. Key...

  • Sales Merchandising Specialist

    5 days ago

    New York, New York, United States Behr Sales LLC Full time

    Position Overview: As a Sales Merchandising Specialist, you will play a crucial role in delivering exceptional sales and service for Behr Paint Company's products, particularly focusing on WHIZZ Applicators within the Pro Paint Channel accounts. This position requires local travel (approximately 70%) and may involve occasional overnight trips. Key...

  • Retail Operations Specialist

    2 days ago

    New York, New York, United States Fourth Floor Full time

    Job Title: Retail Operations SpecialistAbout the Role:We are seeking a highly skilled Retail Operations Specialist to join our team at Fourth Floor. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our retail stores.Key Responsibilities:Implement and Maintain Operational Standards: Develop and...

  • Operations Support Specialist

    6 days ago

    New York, New York, United States Province Of Our Lady Of Guadalupe Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operations Support Specialist to join our team at Province Of Our Lady Of Guadalupe Inc. As an Operations Support Specialist, you will play a critical role in ensuring the smooth operation of our Franciscan Store.Key ResponsibilitiesInventory Management: Receive and inspect incoming products,...

  • Sales Gallery Operations Specialist

    2 weeks ago

    New York, New York, United States Hilton Grand Vacations Full time

    At Hilton Grand Vacations, we take pride in creating unforgettable experiences and fostering a positive influence in our industry and communities. Our dedicated Team Members are the cornerstone of our success, driven by their enthusiasm, commitment, and talent. Key Responsibilities: As a Sales Gallery Operations Specialist, you will play a vital role in our...

  • Operations Specialist

    2 days ago

    New York, New York, United States Columbia University Full time

    About the RoleColumbia University is seeking a highly skilled Operations Specialist to join our team. As an Operations Specialist, you will play a critical role in supporting the ColumbiaDoctors FPO Quality department in achieving its goals and objectives.Key ResponsibilitiesOperationsDevelop and implement tools to measure performance and identify areas for...

  • Sales Merchandising Specialist

    5 days ago

    New York, New York, United States Behr Sales LLC Full time

    Position Overview: As a Sales Merchandising Specialist, you will play a crucial role in delivering exceptional sales and service for Behr Paint Company products, particularly focusing on WHIZZ Applicators within the Pro Paint Channel accounts. This position requires significant local travel (approximately 70%) and occasional overnight travel within the...

  • Warehouse Operations Specialist

    6 days ago

    New York, New York, United States NoGigiddy Full time

    Warehouse Operations Specialist PositionWe are seeking a detail-oriented and efficient Warehouse Operations Specialist to join our team at NoGigiddy for a flexible role in our warehouse and distribution centers. The ideal candidate will excel in accurately selecting and preparing orders for shipment, ensuring they meet specific requirements and timelines.Key...

  • Network Operations Center Specialist

    2 days ago

    New York, New York, United States NextGen | GTA: A Kelly Telecom Company Full time

    Job SummaryWe are seeking a highly skilled Network Operations Center Specialist to join our team at NextGen | GTA: A Kelly Telecom Company. As a key member of our Network Operations team, you will be responsible for overseeing the configuration, layout, and maintenance of our entire network infrastructure.Key ResponsibilitiesNetwork Configuration and...

  • Production Operations Specialist

    1 week ago

    New York, New York, United States Gina Group LLC Full time

    Job OverviewPosition Title: Production Operations SpecialistCompany Overview:Gina Group LLC is a prominent wholesale fashion apparel and accessories firm that excels in design, manufacturing, and distribution to retail sectors. Our product categories encompass footwear, hosiery, cold weather gear, intimate apparel, handbags, small leather goods, tech...

  • Operations Specialist

    2 days ago

    New York, New York, United States Columbia University Full time

    About the RoleColumbia University is seeking a highly skilled Operations Specialist to join our team. As an Operations Specialist, you will play a critical role in supporting the ColumbiaDoctors FPO Quality department in achieving its goals and objectives.Key ResponsibilitiesOperationsDevelop and implement tools to measure performance and identify areas for...

  • Reception Operations Specialist

    2 weeks ago

    New York, New York, United States Atrium Staffing Full time

    About Atrium: Your contributions are significant. As a people-focused organization, we cultivate a culture of teamwork, excellence, and creativity where your skills are appreciated, and your successes are acknowledged. Join us and be part of a diverse team. Client Overview: Our client is a prominent creative marketing firm. They are expanding their...