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Program Coordinator PC Plymouth Road

1 month ago

Hopkins, Minnesota, United States Mt Olivet Rolling Acres Full time
Job Summary

The Program Coordinator (PC) is a key role at Mount Olivet Rolling Acres, responsible for overseeing the daily well-being and safety of clients in a residential setting. This position requires strong leadership and communication skills, as well as the ability to work effectively with a team to ensure the highest quality of care.

Key Responsibilities
  • Assist clients with daily cares, medical needs, and supports, as well as activities of daily living (ADLs) and mental health supports.
  • Implement programs in accordance with the Coordinated Service and Support Plan (CSSP), Coordinated Service and Support Plan Addendum (CSSP-A), and Individual Abuse Prevention plan.
  • Provide person-centered services, demonstrated through practice, action, and language.
  • Assist the Program Supervisor in assessing and developing client program goals, implementing and monitoring program goals, and collecting data.
  • Complete quarterly progress reports for clients and ensure they are sent out.
  • Participate in interdisciplinary team (IDT) client meetings and work closely with day programs, guardians, and case managers to ensure continuity of care.
  • Manage the overall healthcare of clients, in conjunction with the Medical Specialist (if applicable).
  • Train new employees and assist team members in understanding client care plans, ADLs, and active treatment.
  • Oversee the house and client binders, ensuring they are maintained according to MORA expectations and licensing standards.
  • Ensure fire and weather drills are completed according to licensing-determined frequency.
  • Work closely with the Program Supervisor/Lead and Employee Scheduler to ensure all shifts, including day program closures, are placed on the WorkSchedule and filled.
  • Approve personal need items for clients based on guardian financial approvals and shop for personal needs unless delegated where appropriate.
  • Responsible for household communications (email, phone, communication book, house calendar).
  • Responsible for house financials, including the monthly financial audit, oversight of client accounts, house bills, and recreation fund.
  • Responsible for overall household maintenance, housekeeping, and ordering (groceries, office supplies, cleaning supplies) unless delegated where appropriate.
  • Complete quality improvement tools (Radar) unless delegated where appropriate.
  • Complete Census of client leave days.
  • Pick up and deliver mail to the Victoria office as needed.
  • Ensure adequate supervision of clients, including remaining on shift until a replacement employee arrives.
  • Work harmoniously with and show respect to all internal and external individuals.
  • Communicate effectively with others at work verbally and in writing, using the primary spoken language of clients in the home.
  • Administer medications following medication administration guidelines.
  • Complete all mandatory training, either determined by MORA or 245D regulations.
  • Read and follow company policies and procedures.
  • Document program data and daily log information accurately and in a timely fashion.
  • Collaborate with the team to complete other duties as assigned or as needed.
Program Coordinator Positions with FLEX Hours

Program Coordinator positions that include FLEX hours are used based on client needs, including but not limited to, client annual meetings, medical appointments, and day program closures. Flex time is also used to provide oversight and management of administrative tasks within the home, including but not limited to, assisting with training, house schedules as needed, and onboarding employees, evaluating employee performance and care for clients, house audits, licensing, and other pertinent matters within the home.

Desirable Qualifications
  • Interest and/or experience in working with persons with Developmental Disabilities in a healthcare oversight capacity.
  • Leadership experience and/or training in disability services.
  • Strong ability to work with and support a team in understanding client healthcare needs, management of a team, and client care plans, and working closely with the IDT and MORA Team (MS PS, Nurse, PD).
  • Designated Coordinator status related to Human Services required.
  • Bachelor's degree or higher in the Human Services field, including but not limited to: Social Work, Sociology, Special Education, Rehabilitation, Counseling, or Psychology.
Required Qualifications
  • Must pass Department of Human Services background check and maintain qualified status.
  • Must not be excluded from working in government health programs by the Office of Inspector General.
  • Must be able to successfully complete company's basic job skills assessment.
  • If using own vehicle for company business, must have a current valid driver's license and must have insurance as required by state law.
  • Successful completion of Medication Administration class, regularly passes medications using correct procedure without error.
  • Ability to use the computer and do so in alignment with client needs for healthcare and overall care.
Benefits
  • MORA can provide supervision for Social Worker Licensing.
  • Generous tuition reimbursement and scholarship opportunities.
  • Many opportunities for advancement. Mount Olivet Rolling Acres promotes from within.
  • Medical insurance with company-sponsored health reimbursement account and health savings account.
  • Dental insurance.
  • Life insurance; employee, spouse, and children's coverage options.
  • Long-term disability and short-term disability.
  • Flexible spending; medical and dependent care.
  • 403b retirement plans that match after 1 year of employment.
  • Paid time off up to three weeks annually, which increases after the first year of employment.
  • Opportunity for usage of our private vacation property west of Duluth (McGregor, MN).
  • Awards for outstanding employee performance and promotion opportunities.