Inbound Sales Specialist

1 week ago


Las Cruces, New Mexico, United States MCI Careers Full time

Join Our Team:

We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients across various industries.

Your Key Responsibilities:

  • Handle inbound calls and resolve customer inquiries in a timely and professional manner
  • Provide solutions that meet customer needs and exceed their expectations
  • Collaborate with internal teams to ensure seamless customer experience
  • Analyze customer feedback and implement process improvements to enhance customer satisfaction

Requirements:

  • High school diploma or equivalent required; degree in related field preferred
  • Excellent communication, problem-solving, and interpersonal skills
  • Able to work in a fast-paced environment and adapt to changing priorities
  • Basic knowledge of Microsoft Office Suite and CRM software

What We Offer:

  • A competitive salary range of $12.10 - $13.75 per hour, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Ongoing training and development opportunities to enhance your skills and career growth


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