Senior Event Operations Manager

1 week ago

Nashville Tennessee, United States Sheraton Grand Nashville Full time

Job Overview:


The Senior Event Operations Manager is tasked with the proactive identification, facilitation, and successful closure of group and catering business opportunities, alongside the execution of events for the designated hotel(s).

Management-level professionals are expected to dedicate sufficient time each workday to fulfill their job responsibilities; for OEM professionals, overtime is applicable and calculated accordingly.


Key Responsibilities:

Qualifications:


A High School diploma or equivalent is required, with a minimum of 1 year of experience in roles such as Sales Manager, Catering Sales Manager, or Sales Coordinator.

Experience in professional selling techniques is preferred: initiating, probing, supporting, and closing

Experience in online research and database management


Strong verbal and written communication skills are essential for effective negotiation, persuasion, and influence with managerial staff, hotel guests, and corporate clients.

Proficiency in general computer skills, particularly with Microsoft Office products, is required.

Ability to work independently while managing multiple tasks simultaneously; strong organizational and presentation skills are necessary.

A valid driver's license for the applicable state is mandatory.

Exhibits adaptability, employs an analytical mindset, presents a genuine demeanor, and is strategically proactive.

Possesses skills in problem-solving, analysis, effective decision-making, negotiation, and contract interpretation.

Capable of effectively presenting information in both individual and group settings to customers, clients, and other employees within the organization.

Knowledge of hotel features, benefits, and competitive hotels in the market is essential.

Job Duties:
Achieve assigned sales and revenue targets, as well as solicitation call objectives.

Monitor and assess trends within your market segment.

Adhere to established regulations, company standards, sales standards, and sales metrics.

Develop a comprehensive understanding of hotel operations and policies, along with relevant departments.

Follow proper event management protocols for event execution, including BEO creation, F&B forecasting, resume communication, and room block management.

Accurately produce and/or review all catering contracts and banquet/catering event orders.

Listen to and understand customer needs, responding appropriately.

Seek new business opportunities through creativity and innovation; identify potential leads using various tools and methods.

Evaluate the value of each business opportunity against hotel objectives during daily RevMax meetings.

Utilize yield management strategies by negotiating room rates and function space commitments to enhance the hotel's financial performance.

Leverage Revenue Management resources to make informed decisions and maximize revenue.

Understand revenue management principles, analyze trends and patterns related to pricing, and discuss their impact on hotel occupancy, revenue, and flow-through.

Comprehend sales strategies and tactics of competing hotels; effectively leverage the hotel's strengths and capitalize on competitors' weaknesses.

Identify opportunities to improve processes and enhance sales systems.

Respond to all leads and RFPs within 24 hours.

Maintain accurate and timely internal communication within the hotel.

Conduct site inspections, local sales calls, and participate in relevant trade shows and client events.

Promote the hotel through active involvement in community and business networking organizations.

Maintain a strong presence in the local community and industry organizations as applicable.

Attend daily, weekly, and monthly meetings, along with any other functions required by management.

Perform any additional duties as requested by the General Manager or Director of Sales.

Company Overview:


As a leading entity in third-party hotel management, our expanding portfolio encompasses over 1,550 hotels across 49 states and 22 countries, ranging from renowned international lodging brands to luxury hotels, destination resorts, and lifestyle hotels.

Our associates worldwide are dedicated to serving our guests and achieving outstanding results, thriving in a culture that inspires everyone to excel.

Experience a world of opportunities with Aimbridge Hospitality.

Benefits:
Following an initial waiting period, individuals hired into full-time positions are eligible for a competitive benefits package that includes:

Now offering Daily Pay; inquire with your Recruiter for more details.

Medical, Dental, and Vision Coverage.

Short-Term and Long-Term Disability Income.

Term Life and AD&D Insurance.

Paid Time Off.

Employee Assistance Program.

401k Retirement Plan.

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