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Senior Event Services Coordinator

2 months ago

Nashville, Tennessee, United States Pinnacle Live Full time
About the Role

Pinnacle Live is a leading provider of premium event services, delivering bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. We're seeking a highly skilled and experienced Senior Event Services Technician to join our team.

Key Responsibilities
  • Event Operations: Assist with the setup, strike, and operation of intermediate to advanced technology solutions in a hotel or hospitality environment.
  • Customer Service: Deliver exceptional customer service to our guests and clients, ensuring their events are executed flawlessly.
  • Leadership and Mentorship: Act as a leader and mentor to other technicians and team members, providing guidance and support to ensure successful event execution.
  • Communication: Provide clear instructions to clients on how to operate equipment and maintain open communication throughout the event.
  • Inventory Management: Ensure accurate inventory management, including tracking equipment and reporting any issues or damage.
  • Security and Safety: Comply with all Company security and safety measures, ensuring the safety of clients, staff, and equipment.
Requirements
  • Education: High School Graduate or equivalent.
  • Experience: Minimum of three (3) years' experience in the audio visual and/or hospitality industry.
  • Skills: Advanced technical operational ability, good working knowledge of computer hardware and software, planning ability, strong interpersonal skills, excellent verbal and written communication skills, excellent organizational skills and attention to detail, strong team player orientation, and commitment to best-in-class customer service.
About Pinnacle Live

Pinnacle Live is a Collaborative Crusader, empowering our team members to tackle tough challenges and deliver unforgettable hospitality and live event experiences. We're committed to welcoming, valuing, and supporting every person and their unique contributions, fostering an environment where diversity, equity, inclusion, belonging, and mutual respect thrive.