Current jobs related to Healthcare Customer Service Specialist - Port Angeles, Washington - Lower Elwha Klallam Tribe
-
Customer Service Specialist
2 weeks ago
Port Angeles, Washington, United States WAC Lighting Full timeJob Summary:We are seeking a highly skilled Customer Service Specialist to join our sales support team at WAC Lighting's Global Headquarters in Port Washington, NY.This role will involve providing exceptional customer service, technical support, and being a resource to our outside sales team.The ideal candidate will have a minimum of 2 years' experience...
-
Customer Service Specialist
1 month ago
Port Angeles, Washington, United States WAC Lighting Full timeJob Summary:We are seeking a highly skilled Customer Service Specialist to join our sales support team at WAC Lighting. As a key member of our team, you will be responsible for providing exceptional customer service, technical support, and resources to our clients.In this role, you will have the opportunity to work in a fast-paced environment, interact with...
-
Customer Service Specialist
2 weeks ago
Port Angeles, Washington, United States WAC Lighting Full timeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Specialist to join our sales support team at WAC Lighting. As a key member of our team, you will be responsible for providing exceptional customer service, technical support, and sales support to our clients. Key Responsibilities: Resolve customer inquiries in a timely and...
-
Customer Service Specialist
4 weeks ago
Port Angeles, Washington, United States WAC Lighting Full timeJob Summary:We are seeking a highly skilled Customer Service Specialist to join our sales support team at WAC Lighting. As a key member of our team, you will be responsible for providing exceptional customer service, technical support, and resources to our clients.In this role, you will work in a fast-paced call center environment, resolving customer...
-
Customer Service Specialist
4 weeks ago
Port Angeles, Washington, United States WAC Lighting Full timeJob Summary:We are seeking a highly skilled Customer Service Specialist to join our sales support team at WAC Lighting's Global Headquarters in Port Washington, NY.In this role, you will be an integral part of supporting our clients through customer service, technical support, and as a resource to the outside sales team.Key Responsibilities:Resolve customer...
-
Customer Service Specialist
1 month ago
Port Angeles, Washington, United States WAC Lighting Full timeJob Summary:We are seeking a highly skilled Customer Service Specialist to join our sales support team at WAC Lighting's Global Headquarters in Port Washington, NY.In this role, you will be an integral part of supporting our clients through customer service, technical support, and as a resource to the outside sales team.Key Responsibilities:Resolve customer...
-
Customer Service Representative
2 weeks ago
Port Angeles, Washington, United States Riteway Bus Service, Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our dispatch operations team, you will be responsible for overseeing dispatch functions for multiple business units and vehicle types, acting as a liaison between sales, customers, and drivers, and working with...
-
Customer Service Representative
2 weeks ago
Port Angeles, Washington, United States Olympic Medical Center Full timeJob SummaryOlympic Medical Center is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service, optimal utilization of Epic (EMR) for patient intake, scheduling, registration, and verification of insurance...
-
GPO Implementation Specialist Customer Success
2 weeks ago
Port Angeles, Washington, United States Global Industrial Full timeGPO Implementation Specialist Customer Success Job SummaryWe are seeking a highly skilled GPO Implementation Specialist Customer Success to join our team at Global Industrial. The successful candidate will be responsible for owning the onboarding process for new GPO customers, including go live process, customer accounts and preferences, billing/invoice...
-
Customer Service Associate
1 month ago
Port Angeles, Washington, United States Kelly Services, Inc. Full timeCustomer Service RepresentativeKelly Services, Inc is seeking a skilled Customer Service Representative to join their team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide excellent customer service and support through various communication channels.Maintain accurate records of customer...
-
Customer Service Representative
3 weeks ago
Port Angeles, Washington, United States Randstad Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...
-
Customer Service Representative
2 weeks ago
Port Angeles, Washington, United States Domino's Pizza LLC Full timeAbout Domino's Pizza LLCDomino's Pizza LLC is a leading pizza delivery company with a strong commitment to customer satisfaction and employee development.Job Title: Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer...
-
Customer Service Representative
1 month ago
Port Angeles, Washington, United States Kelly Services, Inc. Full timeCustomer Service RepresentativeKelly Services, Inc is seeking a skilled Customer Service Representative to join their team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide excellent customer service and support through various communication channels.Maintain accurate records of customer...
-
Customer Service Representative
1 month ago
Port Angeles, Washington, United States Kelly Services, Inc. Full timeCustomer Service Representative Job DescriptionKelly Services, Inc is seeking a highly skilled and customer-focused Customer Service Representative to join our team.Key Responsibilities:Handle customer inbound and outbound calls in a professional and courteous manner.Provide solutions and alternatives to customer inquiries within established time...
-
Customer Service Representative
4 weeks ago
Port Angeles, Washington, United States Domino's Pizza LLC Full timeDomino's Pizza LLC - Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for multitasking and working in a fast-paced environment? We're looking for a Customer Service Representative to join our team at Domino's Pizza LLC!About the RoleAs a Customer Service Representative, you will be...
-
Customer Service Representative
2 weeks ago
Port Angeles, Washington, United States Randstad Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients. Your primary goal will be to resolve customer complaints and issues in a timely and professional manner.Key...
-
Customer Service Representative
2 weeks ago
Port Angeles, Washington, United States Norberto Matos-Soto - State Farm Agent Full timeCustomer Service RepresentativeAt Norberto Matos-Soto - State Farm Agent, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key point of contact for our clients, you will provide timely and accurate information while ensuring a positive customer experience.Key Responsibilities:Respond...
-
Customer Service Representative
4 weeks ago
Port Angeles, Washington, United States Belcan Full timeJob Title: Customer Service RepresentativeBelcan is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Answer incoming calls and process...
-
Customer Service Representative
2 weeks ago
Port Angeles, Washington, United States Global Channel Management Full timeCustomer Service Call CenterGlobal Channel Management is seeking a highly skilled Customer Service Call Center professional to join our team.Key Responsibilities:Provide exceptional customer service via phone, chat, and emailResolve customer complaints and concerns in a timely and professional mannerDocument customer interactions and feedbackCollaborate with...
-
Customer Service Representative
4 weeks ago
Port Angeles, Washington, United States Global Channel Management Full timeAbout the JobWe are seeking a highly skilled and experienced French/English Customer Service Rep to join our team at Global Channel Management.Key Responsibilities:Answer incoming calls and process orders in a timely and efficient manner.Resolve customer complaints and troubleshoot issues to determine the best path for resolution.Document customer...
Healthcare Customer Service Specialist
2 months ago
POSITION SUMMARY: This role involves assisting with the daily operations of a healthcare facility, which includes managing records, handling phone inquiries, scheduling appointments, and verifying patient eligibility through various tasks.
KEY RESPONSIBILITIES:
- Exhibit exceptional customer service skills consistently.
- Direct calls to medical professionals when necessary.
- Take accurate messages and relay information effectively.
- Gather and update patient information for both new and returning patients.
- Coordinate appointment scheduling and modifications as required.
- Input data into the Electronic Health Record (EHR) system.
- Organize and label medical documents appropriately.
- Scan documents in accordance with established protocols.
- Maintain accurate patient records in the practice management system.
- Assist patients in completing necessary forms when needed.
- Identify insurance providers, confirm eligibility, and assess financial status.
- Record patient arrivals in the EHR system.
- Conduct pre-screening of medical records accurately.
- Prepare schedules for upcoming appointments.
- Verify insurance eligibility and secure authorizations for services.
- Review the practice management system for updated patient demographics and consent forms.
- Attach updated demographics and consent forms to patient schedules.
- Identify patients using their date of birth and name in relevant systems.
- Send follow-up letters for missed appointments and document appropriately.
- Import registration documents into the patient's electronic health record accurately.
- Facilitate the pre-screening process for additional appointments.
- Answer phone calls promptly and courteously, ideally within three rings.
- Engage with customers in a professional and respectful manner.
- Recognize and respond to potentially violent or emergency situations appropriately.
- Ensure patient confidentiality is maintained according to policies and regulations.
- Operate transportation vehicles for patient appointments as needed.
- Communicate any transportation issues to the supervisor.
- Keep records of passenger and vehicle usage.
- Maintain cleanliness of the vehicle interior and report maintenance issues.
- Submit incident reports to the supervisor within the required timeframe.
- Stay informed about all transportation policies and procedures.
- Obtain prior authorization from the supervisor for transporting passengers.
QUALIFICATIONS:
- Education: High School Diploma or equivalent.
- Experience: Previous experience in a medical office is preferred.
- Communication Skills:
- Ability to interact effectively with healthcare professionals, patients, and colleagues.
- Proficient in reading, writing, and typing clear messages both electronically and verbally.
- Technical Skills:
- Knowledge of safe and efficient use of office equipment and software.
ADDITIONAL QUALIFICATIONS:
- Must possess a valid driver's license and maintain an insurable driving record.
- Must have a clean driving and criminal history for at least three years.
- Pass a background check and meet all requirements.
- Pass a Driver Abstract Report.
- Good understanding of vehicle operation and Washington State Motor Vehicle Laws.
- Experience working with diverse communities, including Native American populations.
- Familiarity with RPMS, Electronic Health Records, or similar data management systems.
PHYSICAL DEMANDS:
- Work is performed in a generally comfortable environment.
- May require prolonged periods of standing or sitting.
- Ability to lift at least 25 lbs.
- Involves bending, squatting, and reaching.
- Must remain alert and focused while operating a vehicle.
WORK ENVIRONMENT:
- Job duties are typically routine, but may vary; policies and procedures guide non-routine situations.
- Routine interaction with others is expected, providing assistance and limited direction.
- May need to perform duties of absent employees, including supervisors.
- May be required to take on additional responsibilities not listed in this description, either temporarily or permanently.
This position is subject to Indian Preference in hiring as per the policies of the Lower Elwha Klallam Tribe.
