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Customer Service Representative

1 month ago

Port Angeles, Washington, United States Olympic Medical Center Full time
Job Summary

Olympic Medical Center is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service, optimal utilization of Epic (EMR) for patient intake, scheduling, registration, and verification of insurance coverage.

Responsibilities
  • Provide excellent customer service to patients, families, and healthcare providers
  • Utilize Epic (EMR) to optimize patient intake, scheduling, registration, and verification of insurance coverage
  • Obtain insurance authorization for services and handle medical records at the clinical level
  • Knowledge of medical terminology and attention to detail are essential
Requirements
  • High school diploma or equivalent preferred
  • Medical Assistant training/certification preferred
  • Minimum of three years' experience in a medical facility strongly desired
  • Prior experience/training in medical terminology and rehabilitative services strongly desired
Benefits
  • Competitive salary and excellent benefits package
  • Relocation assistance available
  • Flexible spending account and health savings account options
  • Employee assistance program and fitness club reimbursement
  • Verizon and AT&T mobile plan discounts
About Us

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. We are committed to providing a safe and inclusive work environment for all employees.