Sales Representative

1 day ago


Ontario, California, United States Mathis Brothers Furniture Full time

**Job Summary**

Mathis Brothers Furniture is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling merchandise, and maintaining a friendly and professional environment.

**Key Responsibilities:**

  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Promote and sell merchandise displayed on the showroom floor
  • Work directly with internal and external customers to meet their needs
  • Follow up with customer orders and inquiries
  • Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
  • Work on an organizational level with other departments to ensure customer needs are met
  • Ask customers questions about products, prices, availability, and product uses to get a better understanding of their needs
  • Explain features of products in a manner that the customer will understand
  • Explain features of products that will benefit the customer based on their needs
  • Prepare sales tickets for orders obtained
  • Assist customers in making product selections based on their specifications
  • Recommend, select, and help locate or obtain merchandise based on customer needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Stay educated on new products, policies, as well as advertisements the store is running
  • Knowledge of methods for showing, promoting, and selling products
  • Use excellent customer relations
  • Perform any other duties as directed by management

**Requirements:**

  • Ability to lift merchandise of 10lbs
  • Must be able to walk or stand for long periods of time
  • Must be able to listen and respond to customer needs
  • Ability to communicate effectively with team members
  • Sales experience preferred, not required
  • Positive attitude when working with internal and external customers
  • Knowledge of employment and safety procedures

**Work Environment:**

Indoor climate-controlled environment



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