Customer Warranty Support Representative

4 days ago


Houston, Texas, United States Magneto & Diesel Injector Service Inc Full time

We are looking for a skilled Customer Warranty Support Representative to handle all aspects of warranty claims, including coordination, documentation, and communication with customers and vendors.

Your primary focus will be on ensuring timely and efficient resolution of warranty claims, maintaining accurate records, and delivering exceptional customer service.

This position requires strong organizational skills, attention to detail, and excellent communication abilities, both written and verbal.

The responsibilities of this role include:

  • Coordinating warranty claims from start to finish, ensuring all necessary steps are taken to resolve issues promptly.
  • Documenting and tracking warranty claim progress, communicating updates to customers and vendors as required.
  • Providing top-notch customer service, responding to inquiries, and resolving customer concerns in a professional manner.

We offer a rewarding compensation package, including a salary range of $58,000 - $68,000 per annum, based on experience, and comprehensive benefits that prioritize your health and happiness.



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