Warranty Service Coordinator

3 days ago


Houston, Texas, United States PulteGroup Full time

We are looking for a skilled Warranty Service Coordinator to join our team at PulteGroup. This role involves working closely with senior Customer Care Managers and direct supervisors to deliver exceptional customer service and ensure the quality of our homes.

Job Description:

  • Main Responsibilities: The successful candidate will be responsible for assisting more senior Customer Care Managers and/or direct supervisor in performing their duties and responsibilities, including monitoring warranty repairs, validating service ticket progression, and coordinating and conducting on-site warranty inspections.
  • Key Skills: To excel in this role, you should have some customer service experience, excellent verbal and written communication skills, and basic computer skills. You should also be able to read blueprints and have general knowledge of building codes.

Benefits:

  • A competitive salary of $60,000 - $80,000 per year, depending on experience.
  • The opportunity to work for a leading residential builder with a commitment to diversity and inclusion.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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