Customer Support Representative

3 days ago


Houston, Texas, United States Ezee Fiber Full time
Ezee Fiber: A Career in Customer Support

At Ezee Fiber, we're dedicated to providing innovative and reliable fiber optic solutions that enhance connectivity and communication. As a Support Representative, you'll be part of our Business Operations Team, assisting with offline support tasks for the Customer Operations and Construction Teams.

About the Role
This is a salary position with competitive pay and opportunities for overtime. The ideal candidate will have a customer-oriented mindset and a passion for delivering high levels of customer satisfaction. You'll work closely with the Construction department to address customer inquiries and schedule follow-up appointments. Your responsibilities will also include fostering a customer-centric approach in all interactions, addressing customer inquiries and issues promptly, and ensuring a high level of customer satisfaction through effective communication.

Experience and Qualifications
Experience in customer support roles, preferably in the telecommunications industry, is required. You should have a high school diploma or equivalent and strong communication and interpersonal skills. Experience with Construction Teams is a plus, as well as basic proficiency in using CRM systems. You'll need to be able to troubleshoot and identify customers' needs, multitask, prioritize, and manage time effectively. Our team works Tuesday Through Saturday 11AM - 8PM.

Benefits and Compensation
This role offers competitive pay ($45,000 - $60,000 per year) with opportunities for overtime. Health, Dental and Vision insurance are provided, along with 401k match and paid time off. We pride ourselves on a collaborative and dynamic work environment where creativity and technical expertise drive our success. Apply today to join our dynamic team

  • Houston, Texas, United States Closet Factory Full time

    Job DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Support Representative at Closet Factory. As a key member of our customer service team, you will be responsible for handling incoming client calls, appointments, and requests in a professional and courteous manner.Salary: $45,000 - $60,000 per...


  • Houston, Texas, United States XACT Full time

    We are seeking a highly motivated and customer-focused individual to join our XACT team as a home-based customer support representative. This role offers the opportunity to provide exceptional service to our clients from the comfort of your own home.The ideal candidate will have excellent communication skills, be able to work independently, and possess a...


  • Houston, Texas, United States Ryder Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Support Representative to join our team at Ryder. As a key member of our logistics team, you will be responsible for providing exceptional customer service and ensuring the efficient execution of customer orders.Key ResponsibilitiesDevelop and maintain strong relationships with...


  • Houston, Texas, United States NRP Investments, LLC Full time

    Company OverviewNRP Investments, LLC is a leading real estate investment company.Job SummaryWe are seeking a Customer Service Representative to join our team at The Exchange. This is a full-time position that will report directly to the Community Manager.Job DescriptionThe Customer Service Representative will be responsible for ensuring excellent customer...


  • Houston, Texas, United States Alltex Staffing & Personnel Full time

    Customer Service Representative Job Summary:We are seeking an experienced Customer Service Representative to join our team. The ideal candidate will have a proven track record of success in selling both products and services.Main Responsibilities:Provide exceptional customer service and support via phone, email, and in-person interactions.Manage customer...


  • Houston, Texas, United States Empire Auto Parts Full time

    Job Title: Customer Service RepresentativeSalary Estimate: $40,000 - $60,000 per yearCompany Overview: Empire Auto Parts, LLC is a leading provider of auto parts and accessories. We are committed to delivering exceptional customer service and support.Job Description: As a Customer Service Representative, you will be responsible for answering incoming calls...


  • Houston, Texas, United States IWG PLC Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at IWG PLC. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support to ensure their needs are met.About You:To succeed in this role, you will need to possess...


  • Houston, Texas, United States Total Wine & More Full time

    Total Wine & More offers a Customer Service Representative position that requires a passion for delivering outstanding customer experiences. As a Customer Service Representative, you will be responsible for greeting customers, answering questions, and resolving issues in a professional and courteous manner.Key responsibilities include:Greeting and serving...


  • Houston, Texas, United States Openwork Full time

    About the Role:We are seeking a skilled Customer Sales Representative to join our team in Southeast Houston. As a Customer Sales Representative, you will be the heart of the customer experience, ensuring every shopper feels welcomed and well-assisted.Key Responsibilities:Curate a well-stocked, appealing store with high-quality products.Assist customers with...


  • Houston, Texas, United States Restoration Hardware Full time

    Restoration Hardware is seeking a Customer Experience Representative to join our team! As a Customer Experience Representative, you'll be responsible for creating a memorable and enjoyable shopping experience for our customers.We're looking for a highly energetic and engaging individual who can build strong relationships with customers, resolve issues...


  • Houston, Texas, United States Tyndale Company, Inc Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Houston. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our customers.


  • Houston, Texas, United States Golden Bank NA Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Golden Bank NA. The ideal candidate will have excellent communication and problem-solving skills, with the ability to provide top-notch customer service and support.Key Responsibilities:Open new accounts for customers, ensuring accuracy and efficiency in all...


  • Houston, Texas, United States Staffing Now Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Staffing Now. As a key member of our client's support team, you will handle inbound and outbound phone calls, process payments and updates, and provide exceptional customer service.Responsibilities:Handle customer inquiries and resolve issues promptly and...


  • Houston, Texas, United States Blindster Full time

    Welcome to Blindster, a dynamic company that prides itself on innovation and customer satisfaction.We are currently seeking an exceptional Customer Service Representative to join our team. This is an exciting opportunity for individuals who enjoy working with people and are passionate about delivering top-notch customer service.About the RoleAs a Customer...


  • Houston, Texas, United States Openwork Full time

    Job Description:Customer Service CashierThe Harris County Tax Office is seeking dedicated and detail-oriented individuals to provide excellent customer service to residents. This position involves assisting with vehicle registrations, permits, and other essential services, while ensuring accurate cash handling and transaction processing.Key...


  • Houston, Texas, United States Which Wich Superior Sandwiches Full time

    Job Description: At Which Wich Superior Sandwiches, we are committed to providing our customers with a fast and friendly service. As a Customer Service Representative, you will play a key role in delivering this promise by taking orders, handling payments, and ensuring that every guest leaves satisfied.Requirements:Excellent communication skillsAbility to...


  • Houston, Texas, United States Smashburger Full time

    At Smashburger, we're committed to delivering exceptional service to our guests. As a Customer Experience Representative, you'll play a vital role in ensuring that every guest receives the Gold Standard experience.About the RoleThis is a dynamic position that requires a high level of knowledge about our menu items and services. You'll be expected to make...


  • Houston, Texas, United States Urban Outfitters Full time

    Key Responsibilities:As a Sales Associate at Urban Outfitters, you will be responsible for driving sales through exceptional customer service. This will involve initiating conversations, sharing product knowledge, and utilizing technology to stay informed about company priorities and promotions.Requirements:Act as a brand representative, reflecting company...


  • Houston, Texas, United States Tailored Brands Inc Full time

    About the RoleWe are seeking a motivated Customer Service Representative to join our team at K&G Fashion Superstore. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong focus on...


  • Houston, Texas, United States Crave Hot Dogs & BBQ Summerwood Full time

    Job DescriptionWe are seeking a dedicated and customer-focused individual to represent Crave Hot Dogs & BBQ Summerwood. To be successful in this role, you should have previous experience in the food service industry.About UsCrave is a fast-casual restaurant serving 100% all-beef hot dogs, sausage, and BBQ. Our menu also features a 24-tap self-serve craft...