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Client Services Coordinator

2 months ago

Irvine, California, United States EBizCharge Full time

Company Overview:

EBizCharge, a leader in integrated payment solutions, is dedicated to enhancing electronic payment processing across various platforms, including ERP, CRM, Mobile, and eCommerce applications. Our solutions are fully compliant with PCI standards and seamlessly integrate with major ERP/accounting systems such as QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and popular online shopping carts like Magento and WooCommerce. We pride ourselves on offering a dynamic work environment with unlimited earning potential and opportunities for career advancement.

Key Responsibilities:

  • Conduct software demonstrations to showcase our products and services to prospective clients.
  • Collaborate effectively with Senior Management, Software Development, Project Management, Sales teams, and other departments.
  • Support the Support team by reviewing case records, following up with clients, and managing paperwork related to customer support through remote sessions.
  • Maintain precise records of all interactions and activities within the company’s databases.
  • Process paperwork for new accounts and ensure timely maintenance for existing clients.

Required Qualifications:

  • Self-motivated individual with the ability to learn quickly and work both independently and as part of a team.
  • Previous experience in product training and/or demonstrations is highly preferred.
  • Strong work ethic with flexibility in working hours.
  • Proficient in Microsoft Excel, Word, Outlook, and overall computer literacy.
  • Comfortable interacting with a diverse range of professionals.
  • The responsibilities and qualifications listed above are not exhaustive and additional tasks may be assigned as necessary.
  • Excellent communication skills are essential.

Employee Benefits:

  • Comprehensive employer-paid benefits, including Medical, Dental, Vision, and Life insurance for selected plans.
  • Retirement 401(k) plan with company matching contributions.
  • Access to gym facilities, dry cleaning services, and car wash conveniently located within the building.
  • Generous Paid Time Off (PTO) policy along with 9 additional Company Paid Holidays each year.

Equal Employment Opportunity:

The Company is committed to adhering to all applicable laws and providing equal employment opportunities. This commitment extends to all individuals involved in Company operations and prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers.