Subaru Customer Engagement Specialist

2 weeks ago


Bozeman, Montana, United States Ressler Motors Full time
Job Type:

Full-time

Position Overview:
The Customer Engagement Specialist at Ressler Motors plays a crucial role in managing all incoming inquiries related to Sales and Service. This position requires a passion for customer interaction through various channels including phone, email, and instant messaging. The primary goal is to ensure a seamless experience for customers while effectively managing and updating sensitive customer data and scheduling appointments to enhance customer satisfaction and loyalty.

Key Responsibilities:
  • Respond to incoming Sales and Service inquiries with professionalism and courtesy, ensuring a positive customer experience.
  • Handle appointment scheduling and manage internet leads for Subaru, Audi, and VW, facilitating smooth transitions to Sales Consultants and Service Advisors.
  • Follow established communication protocols while providing constructive feedback to management for process improvements.
  • Maintain detailed records of customer interactions to ensure continuity and reference for future communications.
  • Conduct follow-ups with customers who missed appointments to reschedule and maintain engagement.
  • Keep the BDC Call Log updated and accurate for operational efficiency.
  • Capture and upload images of inventory to ensure online listings are current and visually appealing.

Qualifications:
  • High School Diploma or Equivalent.

Compensation:
$17/hour + Commission

  • Bozeman, Montana, United States Macy's Full time

    Position OverviewAre you excited to showcase your unique talents in a dynamic work environment?At Macy's, Inc., we are dedicated to fostering a brighter future through bold representation and inclusivity. Our Mission Every One emphasizes the importance of individuality, allowing us to invest in each team member to promote growth, pride, and satisfaction. By...


  • Bozeman, Montana, United States Macy's Full time

    Position OverviewAre you prepared to showcase your exceptional skills in a retail environment?At Macy's, Inc., we are dedicated to fostering a future that embraces bold representation for everyone. This is our Mission Every One. We recognize the uniqueness of each individual and strive to invest in their growth, pride, and satisfaction. When we bring our...


  • Bozeman, Montana, United States Macy's Full time

    Position OverviewAre you excited to showcase your unique talents in a dynamic environment?At Macy's, Inc., we are dedicated to fostering a vibrant future with diverse representation for everyone. This is our Mission Every One. We recognize that each individual contributes uniquely to our team, and we are committed to nurturing and investing in each person to...


  • Bozeman, Montana, United States Macy's Full time

    Position OverviewAre you excited to showcase your unique talents in a dynamic environment?At Macy's, Inc., we are dedicated to fostering a future that embraces bold representation for everyone. This commitment is part of our Mission Every One. We recognize the individuality of each team member and invest in their growth, pride, and satisfaction. When we...


  • Bozeman, Montana, United States Sky Federal Credit Union Full time

    Sky Federal Credit UnionCustomer Service SpecialistBecome a vital part of our dedicated team in a dynamic contact center environment serving multiple branches. In this role, you will gain in-depth knowledge of our offerings, including transactions, services, and products, enabling you to provide tailored recommendations to our members.We are looking for...


  • Bozeman, Montana, United States Intermountain Health Full time

    Position Overview:The Healthcare Customer Support Specialist plays a crucial role in managing patient accounts in accordance with Intermountain Health's established policies and procedures.Key Responsibilities:As a vital member of our team, you will:Welcome patients, handle incoming calls, take messages, return calls, and provide essential information while...


  • Bozeman, Montana, United States Michaels Full time

    Job SummaryWe are seeking a skilled and customer-focused Framing and Display Specialist to join our team at Michaels. As a key member of our store team, you will be responsible for delivering exceptional customer service, creating memorable framing solutions, and maintaining a well-organized and visually appealing store environment.Key...


  • Bozeman, Montana, United States Michaels Full time

    Job SummaryWe are seeking a skilled and customer-focused Framing and Display Specialist to join our team at Michaels. As a key member of our store team, you will be responsible for delivering exceptional customer service, creating memorable framing solutions, and maintaining a well-organized and visually appealing store environment.Key...


  • Bozeman, Montana, United States Michael's Inc Full time

    Job SummaryWe are seeking a skilled and customer-focused Framing and Display Specialist to join our team at Michaels Inc. As a key member of our store team, you will be responsible for delivering exceptional customer service, creating memorable framing solutions, and maintaining a well-organized and visually appealing store environment.Key...


  • Bozeman, Montana, United States Glacier Bancorp Full time

    Position Overview:The Commercial Lending Specialist is responsible for cultivating and maintaining strong relationships with both current and prospective clients. This role is pivotal in ensuring that clients receive tailored financial solutions that meet their unique business needs. Key Responsibilities:1. **Client Engagement:** Actively engage with clients...


  • Bozeman, Montana, United States Ressler Motors Full time

    Job Type: Full-time Position Overview:The Customer Service Representative at Ressler Motors is tasked with understanding and addressing customer inquiries, enabling our Service Technicians to execute necessary repairs effectively. This role is crucial in communicating the completed work back to the customer in clear terms, ensuring a seamless service...


  • Bozeman, Montana, United States Lumibird Photonics USA, Inc. Full time

    Job OverviewSalary Range: $28 - $32Lumibird Photonics USA Inc. is committed to providing equal employment opportunities.POSITION SUMMARY:This role serves as a vital technical support link between our customers and Lumibird, ensuring effective communication and resolution of issues.SUPERVISORY DUTIES:This position does not include direct supervisory...


  • Bozeman, Montana, United States Comfort Systems of Montana Full time

    Job SummaryWe are seeking a dedicated and motivated HVAC Installation Specialist to join our team at Comfort Systems of Montana. As an HVAC Installation Specialist, you will have the opportunity to gain hands-on experience in the HVAC industry, working under the guidance of experienced professionals and mentorship on goal setting, focusing on personal,...


  • Bozeman, Montana, United States Intertek Full time

    Job OverviewRevenue Operations Specialist Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. We are currently seeking a Revenue Operations Specialist to join our dynamic Wisetail team.Key Responsibilities: As a Revenue Operations Specialist, you...


  • Bozeman, Montana, United States Macy's Full time

    Job OverviewAre you prepared to showcase your unique talents in a dynamic environment?At Macy's, Inc., we are dedicated to fostering a future that embraces bold representation for everyone. This commitment drives our Mission Every One. We recognize the individuality of each team member and invest in their growth, pride, and satisfaction. By bringing our...


  • Bozeman, Montana, United States Montana State University Full time

    About Us:Montana State University is dedicated to enhancing the culinary experience for our vibrant campus community. Our Culinary Services Division (CSD) plays a crucial role in providing exceptional meals and specialty beverages to over 18,000 patrons each day. Position Overview:As a Senior Coffee Operations Specialist, you will lead a team of baristas,...


  • Bozeman, Montana, United States Crumbl Cookies Full time

    Position Overview:We are seeking dedicated individuals to join our team as Pastry Production Specialists. This role requires availability for morning and afternoon shifts, ensuring a seamless baking process.Key Responsibilities:CUSTOMER ENGAGEMENT:Deliver exceptional service with a friendly demeanor, ensuring each customer enjoys a delightful experience that...


  • Bozeman, Montana, United States American Red Cross Full time

    About the Role:The American Red Cross is seeking a skilled Blood Collection Specialist - Customer Service Representative to join our team. As a key member of our blood collection team, you will play a critical role in ensuring the success of our blood donation programs.Key Responsibilities:Collaborate with our team to transport and set up equipment at blood...


  • Bozeman, Montana, United States Macy's Full time

    Job OverviewAre you prepared to showcase your unique talents in a vibrant work environment?At Macy's, Inc., we are dedicated to fostering a diverse and inclusive workplace where every individual is valued. Our commitment to every team member is to cultivate growth, pride, and satisfaction. When we bring our authentic selves to work, it enriches our...


  • Bozeman, Montana, United States Best Buy Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Best Buy. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer Engagement: Engage with...