Manager of Translation Services

1 month ago


Indianapolis, Indiana, United States Eskenazi Health Full time
Position Overview

The Manager of Translation Services is responsible for overseeing all facets of written translations within Eskenazi Health. This role includes ensuring the precision of document translations, developing and refining team resources, managing project workflows, providing training for team members, and maintaining effective communication with stakeholders involved in various projects.

Key Responsibilities
  • Supervise all Spanish translation initiatives, ensuring that translations are accurate, grammatically sound, and culturally relevant; maintain detailed records using the Language Services tracker; oversee project workflow and output; and engage in regular communication with clients and Translation Services team members.
  • Set and monitor departmental benchmarks related to writing quality and project efficiency; conduct regular reviews of performance metrics and report findings to leadership.
  • Facilitate the development of training materials for the department, including glossaries, dependable resources, and style guides.
  • Engage in translation and proofreading tasks as needed; serve as the final reviewer for Spanish translations before they are delivered to clients.
  • Conduct research to support translation projects and promote ongoing cultural and linguistic awareness.
  • Lead team meetings and provide feedback and training sessions, both in group settings and one-on-one.
  • Maintain an updated list of reliable translation vendors; manage relationships and projects when outsourcing is required.
Qualifications
  • Bachelor's degree or equivalent experience from an accredited institution; additional relevant experience may be considered in lieu of a degree.
  • A minimum of three years of experience in translating written documents from English to Spanish, with a preference for experience in the healthcare sector.
  • Exceptional written communication skills in both Spanish and English.
  • A valid driver's license that complies with Eskenazi Health's driving policy.
Skills and Competencies
  • Proficient in medical terminology in both English and Spanish.
  • Bilingual and bicultural in English and Spanish.
  • Strong command of spelling and grammar.
  • Demonstrated leadership, communication, and organizational abilities.
  • Familiarity with translation software and proficiency in Microsoft Outlook, Word, Excel, and Adobe Acrobat.


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