Case Manager

1 week ago

Indianapolis, Indiana, United States Bethany Full time
Job Title: Case Manager - Refugee and Immigrant Services

Bethany is seeking a skilled Case Manager to join our Refugee and Immigrant Services team. As a Case Manager, you will be responsible for providing casework and supportive services to children in foster care, foster families, and biological families referred to our TFC program.

Key Responsibilities:
  • Complete trauma-focused initial intake assessments within 24 hours of arrival and ensure youth feel safe and well-oriented to the agency and foster home.
  • Promptly coordinate contact of youth sponsors immediately upon arrival, while also ensuring the sponsor obtains all applicable documentation.
  • Identify a sponsor by working with the consulate or equivalent resources to assign a sponsor for the youth, if unknown upon youth's arrival.
  • Effectively utilize a trauma-focused lens to complete the Family Reunification Packet in a timely manner to ensure youth's safe release.
  • Ensure that all assigned youth receive mandatory services while in care, including mental health, medical, recreational, educational, and other supportive services.
  • Maintain accurate and current information on foster children in care, while ensuring ORR and Bethany's internal documentation practices and reporting requirements are met.
  • Effectively lead the treatment team in conjunction with the youth's therapist.
  • Actively participate in weekly staff meetings with the treatment team and stakeholders.
  • Attend, facilitate, and assist with providing on-going education and support services to foster parents.
  • Attend weekly meetings with supervisor to consult on cases, review case plan and direction, and evaluate client participation and progress.
  • Co-lead education group sessions in conjunction with educational staff.
  • Assist the licensing team in ensuring foster families are well-trained and equipped to support the UC's in their home.
  • Schedule meetings with foster parents and foster children in the foster home on at least a monthly basis and address any concerns in service delivery.
  • Translate both written and verbal communication for program clientele and staff, if bilingual.
  • Maintain effective communication with community agencies or individuals involved in service provision.
  • Attend internal and external training and apply newly gained knowledge in providing services.
  • Attend and prepare for required court hearings (if applicable).
  • Transport clients on an as-needed basis.
  • Keep abreast of community resources and refer families for support, as needed.
  • Stay abreast of all agency, federal, and state regulatory requirements related to social services.
Requirements:
  • Bachelor's level degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college.
  • Child welfare and/or case management experience is strongly preferred.
  • Must have a broad knowledge of basic principles, concepts, and methodology of social work as acquired through a Bachelor's level degree.
  • Bilingual English and Spanish required.
  • Prior experience working with refugee and/or immigrant populations preferred.
  • Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees.
  • Excellent verbal and written communication skills.
  • Demonstrated clinical, therapeutic, and crisis intervention skills.
  • Ability to work independently and exercise a high level of confidentiality.
  • Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office suite.
  • Must be 21 years old with a valid driver's license and at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany.
  • Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage.
  • Pass a criminal history screen, including state and local child protection agency registries.
  • Documentation of immunity to vaccine-preventable diseases or the willingness to receive vaccination, or seek an exemption.
  • Subscription to and integration of the agency Statement of Faith and Mission Statement.

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