Hotel Operations Director

8 hours ago


Alexandria, Virginia, United States Marvin Love and Associates Full time
Job Title: Rooms and Guest Relations Director

We are seeking a highly skilled and experienced Rooms and Guest Relations Director to join our team at Marvin Love and Associates. As a key member of our hotel management team, you will be responsible for ensuring that our guests have a memorable and enjoyable stay with us.

Key Responsibilities:

  • Manage the day-to-day operations of our hotel, including front desk, housekeeping, and maintenance.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with our sales and marketing team to drive revenue growth and increase occupancy rates.
  • Lead and motivate our front desk and housekeeping teams to deliver exceptional customer service.
  • Monitor and analyze financial performance, including budgeting and forecasting.

Requirements:

  • Proven experience as a Hotel Manager or in a similar role.
  • Excellent communication and leadership skills.
  • Ability to work well under pressure and make sound decisions quickly.
  • Fluency in English; knowledge of other languages is a plus.
  • Degree in Business Administration, Hotel/Hospitality Management, or a related field.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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