Hotel Operations Director
8 hours ago
We are seeking a highly skilled and experienced Rooms and Guest Relations Director to join our team at Marvin Love and Associates. As a key member of our hotel management team, you will be responsible for ensuring that our guests have a memorable and enjoyable stay with us.
Key Responsibilities:
- Manage the day-to-day operations of our hotel, including front desk, housekeeping, and maintenance.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with our sales and marketing team to drive revenue growth and increase occupancy rates.
- Lead and motivate our front desk and housekeeping teams to deliver exceptional customer service.
- Monitor and analyze financial performance, including budgeting and forecasting.
Requirements:
- Proven experience as a Hotel Manager or in a similar role.
- Excellent communication and leadership skills.
- Ability to work well under pressure and make sound decisions quickly.
- Fluency in English; knowledge of other languages is a plus.
- Degree in Business Administration, Hotel/Hospitality Management, or a related field.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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