Mortgage Operations Director

1 week ago


Alexandria, Virginia, United States STATE DEPARTMENT FEDERAL CREDIT UNION Full time
Position Overview

The State Department Federal Credit Union (SDFCU), recognized for its commitment to excellence, is seeking a Director of Mortgage Operations. This pivotal role is responsible for overseeing all facets of Mortgage Lending, including Correspondent Lending and Quality Control operations.

About Us: SDFCU is headquartered in Alexandria, Virginia, with assets surpassing $2.4 billion. We pride ourselves on our talented workforce and our dedication to professional development.

Key Responsibilities:

  • Lead strategic planning and optimization of processes and technology within the Mortgage Operations department.
  • Manage and mentor a team to enhance operational efficiency and customer satisfaction.
  • Ensure compliance with industry regulations and standards.
  • Drive overall success and alignment with the strategic goals of the organization.

Essential Qualifications:

  1. Bachelor's degree in Accounting, Finance, or a related field, or equivalent experience.
  2. A minimum of 5 to 7 years of experience in mortgage operations, with a strong track record in team management and process optimization.
  3. Knowledge of Secondary Market operations is preferred.
  4. Must hold an active federal registration with the National Mortgage Licensing System (NMLS) and Registry.
  5. Proficient in vendor relationship management and contract negotiations.
  6. Strong analytical, problem-solving, and decision-making capabilities.
  7. Exceptional leadership, communication, and interpersonal skills.
  8. Familiarity with accounting software and financial modeling tools.
  9. Able to thrive in a fast-paced, dynamic work environment.
  10. Willingness to travel occasionally as required.

Work Environment:

This role is primarily office-based, with the possibility of a hybrid work model after the introductory period. Additional travel may be necessary for meetings, training, and conferences.

At SDFCU, we are committed to fostering a culture of excellence, innovation, and professional growth.



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