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Senior Operations Director
2 months ago
We are seeking a highly experienced and skilled Senior Operations Director to join our team at Spring Education Group. As a key member of our leadership team, you will be responsible for driving operational excellence across our network of early childhood education sites.
Key Responsibilities:- Oversee the operations of up to 25 early childhood education sites, ensuring they meet high-quality standards and financial targets.
- Supervise and mentor a team of Regional Directors, providing guidance and support to ensure they have the tools and resources needed to manage their schools effectively.
- Develop and implement long-term strategies to enhance operational efficiency, profitability, and overall performance, in line with organizational goals.
- Collaborate with admissions and marketing teams to drive enrollment and re-enrollment growth, creating and executing strategies to meet targets.
- Partner with school leadership to manage budgets, drive enrollment, and ensure compliance with safety and regulatory standards.
- Ensure the implementation of operational standards, policies, and best practices across all schools to maintain consistency and performance excellence.
- Work closely with the EVP of Operations to develop and execute strategies that align with the company's goals and the vision for the ECE division.
- Collaborate with cross-functional teams, including finance, HR, marketing, and education, to ensure operational initiatives support broader company objectives.
- Review and monitor school budgets, providing support for financial planning, forecasting, and resource allocation.
- Lead efforts to enhance the school experience for families by improving facilities, communication, and program quality. Support the development and execution of staff training programs to ensure all schools maintain high educational and operational standards.
- Conduct regular site visits to assess school operations, provide coaching to Regional Directors, and ensure compliance with internal and external standards.
- Build a culture of accountability, performance excellence, and continuous improvement within the region.
- Bachelor's degree in business management or a related field (Master's degree preferred).
- 7+ years of experience in operations management, preferably in multi-unit operations.
- Proven leadership skills with experience managing teams, including Regional Directors or similar roles.
- Strong expertise in budget management, operational efficiencies, and a proven record of outstanding site operations, including safety and compliance.
- Ability to think strategically while managing day-to-day operational needs across multiple sites.
- Excellent communication and relationship-building skills with internal and external stakeholders.
- Willingness to travel as needed to support schools and attend leadership meetings.
