Retail Advisor

7 days ago


New York, New York, United States Warby Parker Full time
About the Role

Warby Parker is seeking a highly skilled and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for delivering exceptional customer service, providing product knowledge, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that every customer has a positive and memorable experience.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including glasses, sunglasses, and contact lenses.
  • Sales Growth: Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and provide support.
  • Store Operations: Maintain a clean and organized store environment, ensuring that all visual merchandising and display standards are met.
Requirements
  • Customer Service Experience: Proven experience in a customer-facing role, with a strong focus on delivering exceptional service.
  • Product Knowledge: Ability to learn and maintain in-depth knowledge of our products.
  • Sales Skills: Proven sales skills, with a track record of meeting or exceeding sales targets.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales goals.
  • Adaptability: Flexibility to adapt to changing sales environments and priorities.
What We Offer
  • Competitive Salary: A competitive salary, with opportunities for growth and advancement.
  • Benefits: A comprehensive benefits package, including health, vision, and dental insurance.
  • Training and Development: Ongoing training and development opportunities, to help you grow and succeed in your role.
  • Team Environment: A dynamic and supportive team environment, with opportunities to collaborate and learn from colleagues.


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