Senior Client Advisor

5 days ago


New York, New York, United States FERRAGAMO USA INC Full time
Job Summary

We are seeking a highly skilled and experienced Senior Client Advisor to join our team at FERRAGAMO USA INC. As a Senior Client Advisor, you will be responsible for providing exceptional customer service and creating memorable experiences for our clients.

Key Responsibilities
  • Customer Service
    • Provide personalized service to clients, understanding their needs and preferences.
    • Develop and maintain strong relationships with clients, ensuring their loyalty and satisfaction.
  • Sales and Merchandising
    • Drive sales by understanding client desires and creating a tailored shopping experience.
    • Stay up-to-date on product knowledge and trends to provide expert advice to clients.
  • Team Collaboration
    • Work collaboratively with colleagues to achieve sales goals and provide exceptional customer service.
    • Contribute to a positive and inclusive work environment, promoting a sense of belonging and teamwork.
  • Leadership and Development
    • Act as a mentor and role model for junior team members, providing guidance and support.
    • Participate in training and development programs to enhance skills and knowledge.
Requirements
  • Experience
    • Minimum 2 years of experience in luxury retail or a related field.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet sales targets.
    • Strong product knowledge and understanding of luxury brands.
    • Ability to work collaboratively as part of a team.
  • Education
    • High school diploma or equivalent required.
Working Conditions
  • Work Schedule
    • Regular and reliable attendance, normally 5 days a week.
    • Full-time schedule (37.5 hours); Part-time schedule hours per week.
  • Physical Demands
    • Ability to stand for long periods and move freely around the store.
    • Ability to lift and carry merchandise as needed.
Equal Employment Opportunity

FERRAGAMO USA INC. is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability, or membership in any other protected class under applicable law.


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