Account Associate

3 days ago


Monterey Park, California, United States Kenny Vuong - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused Account Associate to join our team at Kenny Vuong - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional service to our clients and growing our business through meaningful relationships.

Key Responsibilities
  • Client Account Management: Manage client accounts, update information in our database, and ensure accurate and timely processing of insurance claims.
  • Customer Service: Provide exceptional customer service, respond to client inquiries, and resolve issues in a professional and courteous manner.
  • Policy Administration: Assist clients with policy changes, coordinate with underwriters, and ensure timely policy issuance.
  • Claims Processing: Process insurance claims, follow up with clients on claim status, and maintain accurate records.
Requirements
  • Strong Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with clients and internal stakeholders.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Insurance Knowledge: Previous experience in insurance or a related field is preferred, but not required.
What We Offer
  • Opportunities for Growth: As a key member of our team, you will have opportunities to grow and develop your skills, with a focus on customer service, sales, and leadership.
  • Collaborative Environment: Our agency is a collaborative and supportive environment, where you will work closely with our team to achieve our goals and deliver exceptional service to our clients.

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