Patient Access Representative
1 week ago
Wentworth-Douglass Hospital is a multi-specialty group practice providing high-quality patient care and services. Our network offers primary care, specialty care, and other services throughout the New Hampshire and Southern Maine Seacoast Region.
The Doorway ProgramThe Doorway is a program operated by Wentworth-Douglass Hospital, providing assessments, referrals to treatment, and trauma-informed supportive services for individuals living with a substance use disorder. Our team includes administrative staff, case managers, and licensed clinical therapists.
The OpportunityWe are seeking a full-time Patient Access Representative to join our team. This role will be responsible for managing calls, scheduling, and registration functions for patients. The ideal candidate will provide exceptional customer service, create new patient medical records, verify insurance eligibility, and collect demographic information.
Responsibilities- Manage in and outbound calls
- Schedule and register patients
- Provide cost transparency and improve financial success
- Hold in-depth financial conversations with patients
- High School Diploma or equivalent
- Minimum 1 year customer service experience
- Empathy and compassion for individuals with mental health and substance use disorders
- Strong computer skills
Wentworth-Douglass Hospital is an Equal Opportunity Employer. We value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees.
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Patient Access Coordinator
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Patient Access Coordinator
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Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full timeAbout UsWentworth-Douglass Hospital(WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.The OpportunityWe are seeking a full-time Patient Access...
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Patient Access Coordinator
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Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full timeAbout UsWentworth-Douglass Hospital(WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.The OpportunityWe are seeking a full-time Patient Access...
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Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full timeAbout UsWentworth-Douglass Hospital (WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.The OpportunityWe are seeking a full-time Patient Access...
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Dover, New Hampshire, United States Mass General Brigham Full timeAbout UsWentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing high-quality patient care and services that range from wellness and illness prevention to testing, treatment, and care of complex medical conditions.Our network offers primary...
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