Healthcare Administrative Assistant

2 weeks ago


Farmingdale, New Jersey, United States Atlantic Health System Full time
Position Overview:
The Medical Office Associate I plays a crucial role in the operational efficiency of a healthcare facility. This position encompasses a variety of administrative responsibilities essential for the smooth functioning of a physician's office.

Key Responsibilities:
1. Operates multi-line phone systems to manage incoming calls.
2. Welcomes patients and visitors with professionalism and courtesy.
3. Coordinates and confirms patient appointments effectively.
4. Inputs patient demographics and relevant information into the system.
5. Confirms insurance eligibility, completes necessary documentation, and collects co-payments.
6. Ensures accurate cash handling and reconciliation.
7. Maintains the electronic medical records (EMR) system, processes pre-certifications, authorizations, referrals, and manages medical records requests.

Qualifications:
Required: High School Diploma or equivalent experience.
Preferred:
  • Strong verbal and written communication skills.
  • Customer-focused with the ability to manage multiple tasks efficiently.
  • Proficient in Microsoft Office applications.
  • Prior experience in a medical office setting is highly desirable.
  • Familiarity with computerized scheduling and EMR systems is advantageous.


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