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Administrative Support Specialist

2 months ago

Farmingdale, New York, United States Randstad Full time
Job Summary

A leading company in the wholesale division is seeking an experienced Administrative Assistant to join their team. The ideal candidate will provide administrative support to outside sales representatives, assist with new and existing accounts, and ensure the accurate processing of orders.

Key Responsibilities
  • Proposal Creation: Assist outside sales staff by creating proposals using Excel spreadsheets, ensuring timely and accurate delivery.
  • Product Research: Obtain and print product specification sheets from manufacturers' websites, maintaining a high level of attention to detail.
  • Customer Service: Provide exceptional customer service over the phone to both new and existing accounts, resolving any inquiries and ensuring customer satisfaction.
  • Order Management: Accurately enter customer orders into the point-of-sale system, tracking orders through completion and ensuring successful delivery.
  • Communication: Answer incoming calls from account holders placing orders, resolving any inquiries and maintaining a professional demeanor.
Requirements
  • Experience: 1 year of administrative experience with working knowledge of Microsoft Excel.
  • Skills: Creating presentations, oral communication, handling confidential information, problem-solving, scheduling appointments, organization, prioritizing, transcribing notes, working independently, decision-making, answering phones, written communication, administrative duties, Microsoft Office, interpersonal skills, vendor management.
Benefits

Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).