Restaurant Operations Manager

2 days ago

Tulsa, Oklahoma, United States Rib Crib BBQ Full time
Restaurant General Manager Job Description

About the Role:

Rib Crib BBQ is seeking an experienced Restaurant General Manager to lead and oversee the daily operations of our bustling dining establishment. As a key member of our management team, you will be responsible for providing direction and support to hourly employees, ensuring exceptional customer satisfaction, and driving business growth.

Key Responsibilities:

  1. Operational Excellence: Control, monitor, and implement operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed.
  2. Employee Management: Recruit, select, maintain, evaluate, and promote employee relations and scheduling according to individual performance and business needs.
  3. Financial Management: Monitor food cost and quality controls by reducing waste through the correct use of purchasing, receiving, storage, preparation, food labeling, and rotation procedures.
  4. Customer Service: Make employment decisions, oversee guest recovery, and resolve food service issues.
  5. Regulatory Compliance: Abide by all state and federal regulations as required by law to ensure the health and well-being of employees and/or guests.

Requirements:

Required Knowledge, Skills, & Abilities:

  1. Minimum two years previous management experience in a full-service establishment based on management's discretion.
  2. Knowledgeable in both back-of-house and front-of-house operations.
  3. Capable of setting expectations and maintaining concise oral and written communication among other managers and employees for each shift.
  4. Proficient use of all restaurant equipment, including calculators, cash registers, computers, ovens, smokers, knives, etc.

Education & Experience: High School diploma or equivalency as determined by management.

Certifications/Licenses: Food Service Manager Certificate and completion of M.I.T. Program.

Physical & Mental Requirements:

  • Position requires the employee to perform most of the work from a standing position for a total of ten to eleven hours each day, frequently walking, pushing, pulling, lifting, cutting, carrying, kneeling, or stooping.
  • Work will involve frequent periods of lifting up to 30 pounds with occasional lifting to exert up to 80 pounds.

Working Conditions: Position is in a climate-controlled establishment. Employees will be exposed to temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling.

Compensation: $55,000 - $75,000 Yearly Salary

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