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Account Manager
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Parsippany, NJ location.
This is a full-time position that requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:- Provide exceptional customer service to clients and customers via phone, email, and in-person interactions.
- Enter customer orders and process transactions in a timely and accurate manner.
- Upsell and cross-sell products and services to increase revenue and customer satisfaction.
- Resolve customer complaints and issues in a professional and courteous manner.
- Work collaboratively with the sales team to identify and pursue new business opportunities.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- At least 2 years of experience in customer service or sales.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficiency in MS Office, including Word, Excel, and Outlook.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A comprehensive training program to ensure success in the role.
