Strategic Account Manager

1 month ago

Parsippany, New Jersey, United States Wesco Full time
Job Title: Strategic Account Manager

As a Strategic Account Manager at Wesco International, Inc., you will play a crucial role in maintaining and developing key relationships with our most strategic clients.

You will be responsible for identifying and pursuing new business opportunities, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Work closely with the Sales team to create and execute strategic account plans at key, named accounts.
  • Drive new business development by researching, qualifying, and contacting new clients based on assigned territories or market segments.
  • Develop and maintain strong relationships with priority customer stakeholders, understanding their key business issues and recommending ways to deliver value.
  • Liaise between the field and Global Accounts teams to pursue new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increase customer wallet-share.
  • Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
  • Communicate customer activity, opportunity status, renewal status, and strategic plan progress to management.
  • Participate in solution development efforts that best address customer needs.
  • Engage supplier sales resources to enlist their support and create solutions.
Qualifications:
  • High School Degree or Equivalent required; Bachelor's Degree preferred.
  • 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.
  • History of success maintaining and developing key relationships.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
  • Ability to understand where potential exists in assigned accounts and recognize and create opportunities.
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
  • Strong negotiation and problem-solving skills.
  • Proficiency with CRM software and Microsoft Office.
  • Self-starter and able to work efficiently under pressure.
  • Experience in executing in a matrix organization managing multiple stakeholders and projects.
  • Ability to travel up to 25%.

Wesco International, Inc., including its subsidiaries and affiliates, provides equal employment opportunities to all employees and applicants for employment.

Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

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