Retail Sales Specialist III

2 weeks ago


Orlando, Florida, United States Coach Full time
Position Overview:
As a prominent design house of modern luxury accessories and lifestyle collections, Coach is renowned for its commitment to quality craftsmanship. The role of Sales Associate III is crucial to the overall success and operational efficiency of the store, requiring a strong focus on our brand values while engaging with customers and driving sales results.

Key Responsibilities:
Sales Floor:
- Align personal and store objectives with the company's strategic priorities.
- Take charge of individual and store performance metrics; collaborate with management to develop personal sales and client engagement strategies.
- Formulate approaches to meet personal performance targets and goals.
- Act as a brand ambassador for Coach, embodying the expected standards of selling and customer service.
- Enhance business growth through effective sales techniques, client relationships, and customer engagement.
- Provide comprehensive product knowledge and articulate pricing and promotional strategies.
- Customize interactions based on customer needs while maintaining a high level of professionalism.
- Encourage a collaborative selling environment and work effectively with both internal and external stakeholders.

Operational Duties:
- Execute daily operational responsibilities without compromising service quality or standards.
- Ensure store cleanliness and compliance with retail policies and procedures.
- Assist with inventory management and efficiently handle customer transactions.

Core Competencies:
- Results Orientation: Strive to exceed targets and achieve outcomes.
- Customer Commitment: Focus on fulfilling customer expectations.
- Innovative Thinking: Develop unique ideas and solutions.
- Relationship Building: Cultivate effective relationships with colleagues and customers.
- Quick Learner: Adapt and acquire new skills swiftly in various situations.
- Resilience: Maintain motivation and energy to complete tasks.
- Adaptability: Navigate change and manage uncertainty effectively.

For Management Roles:
- Strategic Insight: Anticipate future trends and devise strategies accordingly.
- Team Development: Promote team spirit and collaboration.
- Courageous Leadership: Offer direct and constructive feedback.
Coach is committed to equal opportunity and affirmative action in employment decisions, ensuring that all choices are based on qualifications without regard to legally protected characteristics.

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