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Retail Sales Specialist III
2 months ago
Location: United States
Position Type: Permanent
Category: Retail
Job Function: Store - Associate
Company Overview:
Coach is a renowned design house specializing in modern luxury accessories and lifestyle collections, celebrated for its commitment to quality craftsmanship.
Role Overview:
The Sales Associate role is crucial to the overall performance and efficiency of the store, requiring a strong focus on our brand values while engaging with customers and driving sales outcomes.
Key Responsibilities:
Sales Floor:
1. Align personal and store objectives with the company's strategic goals.
2. Take responsibility for individual and store performance metrics; collaborate with management to develop personal sales and clienteling strategies.
3. Formulate approaches to meet personal performance targets.
4. Act as a brand ambassador for Coach, exemplifying selling and service standards.
5. Enhance business performance through effective sales strategies, clienteling, and nurturing customer relationships.
6. Provide comprehensive product knowledge and articulate pricing and promotional strategies.
7. Customize interactions based on customer needs while maintaining professionalism.
8. Promote a collaborative selling environment and work effectively with both internal and external stakeholders.
Operational Duties:
1. Execute daily operational tasks while ensuring service quality and adherence to standards.
2. Uphold store cleanliness and comply with retail policies and procedures.
3. Assist with inventory management and efficiently handle customer transactions.
Essential Competencies:
Results Orientation: Strive to exceed targets and achieve results.
Customer Commitment: Focus on fulfilling customer expectations.
Innovative Thinking: Develop creative ideas and solutions.
Relationship Building: Cultivate effective relationships with colleagues and customers.
Adaptability: Learn and adjust quickly in new environments.
Resilience: Maintain enthusiasm and determination to complete tasks.
Handling Uncertainty: Navigate change and manage ambiguity effectively.
For Management Roles:
Strategic Insight: Anticipate future trends and devise strategies.
Team Development: Encourage team spirit and collaboration.
Courageous Leadership: Provide direct and constructive feedback.
Coach is an equal opportunity employer, committed to diversity and inclusion in the workplace.
