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Front Office Coordinator

2 months ago

Phoenix, Arizona, United States Serenity Healthcare, LLC Full time
{"title": "Front Office Coordinator", "description": "

Customer Experience Expert
Location: Phoenix-Desert Ridge, AZ

We are seeking a skilled Customer Experience Expert to provide exceptional support to our clients. As a key member of our team, you will be responsible for creating a positive and memorable experience for our patients. Your excellent communication and interpersonal skills will enable you to build strong relationships with our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Update and verify customer information upon each visit.
  • Develop rapport with clients, remembering their names, interests, and stories.
  • Provide support and compassion to clients, addressing their concerns and worries.
  • Rotate through other various office tasks throughout the day.

Requirements:

  • High School Diploma/ GED.
  • Excellent verbal and written communication, basic math skills.
  • Proven ability to multitask in a fast-paced environment.
  • 1+ year of full-time customer service experience, reception, or personal customer service industry.

About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leader in the field of healthcare technology. We use advanced medical devices to provide long-term success for our patients. With evidence-based research and proven results, we strive to help patients take back their lives with a revolutionary technological approach to healthcare.

Work Schedule:

Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm

*This position is contingent on successfully completing a criminal background check upon hire.

"}