Service Coordinator I

20 hours ago


Erie, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full time
Job Summary

We are seeking a highly motivated and compassionate Service Coordinator I to join our team at UPMC Safe Harbor. As a key member of our Service Coordination team, you will provide case management services to individuals and families in need, utilizing a strengths-based and person-centered approach.

Key Responsibilities:

  • Provide comprehensive case management to an assigned caseload of individuals, using a system of recovery that is strengths-based and person-centered.
  • Develop and implement individualized recovery plans, addressing life domains such as mental health treatment needs, substance use treatment needs, medical, income/economic needs, housing, and vocational needs.
  • Link and facilitate referral process for community resources and programs to meet the needs of our individuals served.
  • Monitor services and assess if current services are meeting the needs or if other resources need explored.
  • Assist individuals with writing a Safety Crisis/Relapse Plan, in which we encourage people to identify triggers and warning signs and describe what is helpful during a crisis and how others could help in a time of need.
  • Advocate for individuals involved with a hospitalization – assist at the assessment during admission, participate with discharge planning, and monitor after-care referrals and appointments.
  • Facilitate crisis intervention services.
  • Participate in quality assurance and quality improvement projects.

Requirements:

  • Bachelor's Degree in a Human Services field such as Social Work, Psychology or Counseling required.
  • One-year related experience preferred. Prior experience working in community settings preferred.
  • Safe driving record required.

Licensure, Certifications, and Clearances:

  • Applied Suicide Intervention Skills Training
  • Automotive Insurance
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • Act 114

UPMC is an Equal Opportunity Employer/Disability/Veteran



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