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Case Management Specialist I

2 months ago

Erie, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full time
Position Overview

Are you passionate about supporting individuals and families within the community? Do you possess a background in human services, mental health, or education? If so, we invite you to consider the role of Service Coordinator I at UPMC - Pittsburgh Medical Center.

The Service Coordinator I will deliver comprehensive case management services, employing a recovery-oriented approach that integrates mental health support, substance use services, and community resources for an assigned client group. Key focus areas include:

· Blended Case Management: (Behavioral Health)

o Target Audience: Provide case management services to adults diagnosed with serious mental health conditions and children/adolescents experiencing mental health challenges or significant emotional disturbances.

· Case Management for Public School Students: (Student and Family Support)

o Target Audience: Deliver case management services for students enrolled in public schools and their families, collaborating from both school settings and community health resources.

This position is now eligible for a SIGN-ON BONUS. If you are looking to make a meaningful impact in the lives of underserved populations, this is an excellent opportunity to find your place at UPMC.

Sign-On Bonus Details:

  • $3,000 for a commitment of 18 months

Key Responsibilities:

  • Provide thorough case management to an assigned group of individuals, utilizing a strengths-based and person-centered recovery framework.
  • Exemplify the agency's mission and values in daily operations.
  • Maintain a flexible schedule to accommodate the needs of clients and the program.
  • Participate in on-call duties for after-hours support and advocacy.
  • Utilize electronic health records effectively while adhering to HIPAA and privacy regulations.
  • Document all client interactions and ensure timely uploading of notes.
  • Conduct regular assessments to develop personalized recovery plans, addressing various life domains such as mental health, substance use, medical needs, economic stability, housing, and vocational goals.
  • Facilitate referrals to community resources and programs tailored to the needs of clients.
  • Monitor service effectiveness and assess whether current resources are meeting client needs.
  • Assist clients in creating Safety Crisis/Relapse Plans, encouraging them to identify triggers and helpful strategies during crises.
  • Advocate for clients during hospitalization processes, including assessments, discharge planning, and aftercare referrals.
  • Provide crisis intervention services as needed.
  • Engage in quality assurance and improvement initiatives.
  • Foster positive relationships with clients, colleagues, and community organizations to build trust and rapport.

Qualifications:

  • Bachelor's Degree in a Human Services discipline such as Social Work, Psychology, or Counseling is required.
  • Other relevant fields may be considered with a minimum of 12 credits in Human Services coursework.
  • One year of related experience is preferred, particularly in community settings.
  • A valid driving record is required.

ATTENTION: If your degree is not in Social Work, Psychology, or Counseling, please attach transcripts for consideration.

Licensure, Certifications, and Clearances:

  • Applied Suicide Intervention Skills Training
  • Automotive Insurance
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • Act 114

UPMC is an Equal Opportunity Employer/Disability/Veteran