Office Operations Assistant

3 weeks ago


Milwaukee, Wisconsin, United States Ascension Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Operations Assistant to join our Family Practice team at Ascension. As a key member of our administrative staff, you will provide exceptional customer service to patients and families, ensuring a positive experience in our medical office.

Responsibilities
  • Provide administrative support to our healthcare team, including greeting patients, checking them in and out, and obtaining necessary documentation.
  • Verify and enter demographic information, obtain and verify insurance authorizations, and complete medical record release requests.
  • Enter, review, and submit charges for patient procedures and services daily, collect co-payments, and reconcile all daily reports and deposits for accuracy.
  • Provide general office and clerical support to assigned area, including answering phones, responding to emails, and maintaining accurate records.
Requirements
  • High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
  • Candidates with at least 1 year of customer service experience in a busy office setting are strongly preferred.
  • Candidates with medical office experience are preferred.
Why Ascension

Ascension is a leading non-profit, faith-based national health system dedicated to delivering compassionate, personalized care to the communities we serve. As a member of our team, you will have opportunities to create a career path you love, while making a positive impact in the lives of our patients and families.

Ascension is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all associates and applicants.



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