Family Caregiver Support Specialist

4 days ago


Leominster, Massachusetts, United States 95149 Full time
Job Summary

We are seeking a highly skilled and compassionate Adult Family Care Case Manager to join our team at 95149. As a key member of our care coordination team, you will be responsible for implementing and administering our Adult Family Care (AFC) programs.

Key Responsibilities
  • Implement and administer AFC programs, including maintaining records, advocating for participants, counseling host families and participants, and coordinating services with other community agencies.
  • Participate in the admission process, including screening and matching of host families and participants, arranging pre-placement visits, and making follow-up visits as indicated.
  • Create, review, and maintain paper and electronic case records, and ongoing tracking mechanisms.
  • Act as an educator and advocate for consumers and caregivers in identifying and accessing healthcare and other services or supports.
  • Participate in meetings, case discussions, and discharge planning and implementation.
  • Submit information for documentation required by Division Medical Assistance (DMA), including billing data forms, completion of incident reports, and discharge forms.
  • Complete Home Community Services Information System (HCSIS) reports for Department Developmental Service (DDS) contract consumers.
  • Serve on an after-hours on-call team to respond to consumer needs as assigned.
  • Follow AFC regulations, including regular visitation, caregiver training, annual home safety evaluation, and re-contracting.
  • Advocate, support, and counsel AFC consumers, caregivers, and coworkers.
  • Encourage and assist participant caregivers and guardians to complete Mass Health eligibility forms to secure ongoing Mass Health coverage.
  • Maintain up-to-date records through SAMS.
  • Appropriately refer participants to internal ASNCM programs as needed.
  • Attend outside/external meetings and case conferences as necessary.
Requirements and Qualifications

To be successful in this role, you will need:

  • A bachelor's degree in social work or a related field and two years' experience as a Case Manager.
  • A thorough knowledge base of program eligibility criteria for the agency's numerous in-home service options, as well as community resources.
  • Good computer and documentation skills, excellent organizational skills, and a strong ability to prioritize.
  • A Massachusetts social work license, eligibility for such, and/or willingness to establish eligibility within a reasonable time following employment.
  • A master's degree in social work or a related field and one year of related experience is preferred.
Essential Functions

The following physical and mental abilities are required for this role:

  • Visual, speaking, auditory, and mobile capacity necessary.
  • Capacity to see computer screen, read written material, and drive a car.
  • Capacity to hear and speak on the telephone.
  • Capacity to communicate verbally with consumers, caregivers, supervisors, and managers.
  • Capacity for fine manipulation in the frequent use of office equipment such as computers, copy machines, fax machines, telephones, calculators, etc.
  • Capacity to drive in all-weather to visit consumers in their homes.
  • Capacity to navigate uneven terrain in all-weather to visit consumers in their homes.
  • Capacity to climb stairs.
  • Ability to sit or stand for extended periods of time.
  • Occasional reaching and grabbing objects with both hands, twisting of hand and wrist, and pushing and pulling of objects.
  • Occasional bending, squatting, and twisting to perform work functions.
  • Occasional capacity to lift up to 25 pounds.

The following mental abilities are required for this role:

  • Ability to understand and/or interpret complicated program instructions and laws.
  • Capacity to learn complicated computer software.
  • Capacity to deal rationally and calmly with varying personalities.
  • Capacity to work well in fast-paced, rapidly changing environments.
Work Environment

This role will require working in an indoor office environment and traveling outdoors to meetings, trainings, and consumers' homes.

Compensation and Benefits

We offer competitive pay, mileage reimbursement, a great work environment, and a benefits package that includes dental, vision, a 403B retirement plan, flex scheduling/remote options, and generous paid time off.

95149 is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.



  • Leominster, Massachusetts, United States Fidelity Co-Operative Bank Full time

    Become a Part of Our Team as a Client Services Support SpecialistWe are seeking a committed Client Services Support Specialist to enhance our team and deliver outstanding service to our esteemed clients. This position offers a hybrid work model, requiring two days of onsite presence each week.Role Summary:The Client Services Support Specialist is tasked with...


  • Leominster, Massachusetts, United States Hanger Clinic Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Hanger Clinic. As an Administrative Support Specialist, you will play a critical role in providing exceptional support to our patients, staff, and referral sources.Key ResponsibilitiesPatient Appointment Scheduling: Coordinate and...


  • Leominster, Massachusetts, United States Kaleidoscope Family Solutions, Inc. Full time

    Job OpportunityWe are seeking a compassionate and dedicated individual to join our team as a Support Professional. As part of our mission to empower adults with physical disabilities, brain injuries, and mental health disorders, you will provide invaluable support in-home and in-community.Key Responsibilities:Support individuals in learning, maintaining, or...

  • Clinical Therapist

    3 days ago


    Leominster, Massachusetts, United States U Mass Memorial Health Full time

    About the RoleWe are seeking a skilled Clinical Therapist to join our Family Support and Stabilization team at UMass Memorial Health. As a key member of our team, you will provide strength-based services to families, children, and youth under 21 years old who have significant behavioral health needs.Key ResponsibilitiesProvide home-based family therapy to...


  • Leominster, Massachusetts, United States Bodanza and Bodanza Full time

    Job OverviewWe are looking for a Legal Support Specialist to assist our attorneys in managing their professional responsibilities. This part-time position requires dedication and a strong work ethic.Key Responsibilities:Work approximately 28 hours per weekAssist in the preparation and evaluation of legal documentsConduct factual investigations to aid in the...


  • Leominster, Massachusetts, United States 95149 Full time

    Position OverviewOBJECTIVE:Aging Services of North Central Massachusetts is dedicated to delivering comprehensive information and quality assistance to empower older adults, individuals with disabilities, and their families in making informed choices that promote dignity, safety, and respect.The core values of ASNCM, shaped by our employees, form the bedrock...


  • Leominster, Massachusetts, United States 95149 Full time

    Position OverviewMISSION:Aging Services of North Central Massachusetts is dedicated to providing comprehensive information and high-quality services that empower older adults, individuals with disabilities, and their families to make informed choices, ensuring a life filled with dignity, safety, and respect.The core values of ASNCM, shaped by our employees,...


  • Leominster, Massachusetts, United States Associated Home Care Full time

    Job OpportunityJob SummaryAssociated Home Care is seeking a compassionate and dedicated Caregiver to provide in-home care and companionship to our clients. As a Caregiver, you will play a vital role in enhancing the quality of life for our clients, promoting their independence, and supporting their overall well-being.Key ResponsibilitiesAssist clients with...


  • Leominster, Massachusetts, United States 95149 Full time

    Job SummaryWe are seeking a highly skilled and compassionate Adult Family Care Case Manager to join our team at 95149. As a key member of our care coordination team, you will be responsible for implementing and administering our Adult Family Care (AFC) programs.Key ResponsibilitiesImplement and administer AFC programs, including maintaining records,...


  • Leominster, Massachusetts, United States Mount Family Group, LTD Full time

    Position OverviewSalary Range: $25-$30 per hourMount Family Group, LTD is seeking an experienced Inventory Management Specialist in the Leominster area.Key Responsibilities:Oversee and manage inventory levels, ensuring accurate tracking of stock movements and conducting regular physical counts to maintain precise inventory records.Conduct inspections of...


  • Leominster, Massachusetts, United States Mount Family Group, LTD Full time

    Position OverviewSalary Range: $25-$30 per hourMount Family Group, LTD is seeking an experienced Inventory Management Specialist in the Leominster area.Key Responsibilities:Oversee and regulate inventory levels, ensuring accurate tracking of stock movements and performing regular stock audits to maintain precise inventory records.Conduct inspections of...


  • Leominster, Massachusetts, United States Mount Family Group, LTD Full time

    Position OverviewSalary: $25-$30 per hourCompany: Mount Family Group, LTDWe are seeking an experienced Inventory Management Specialist in the Leominster area to oversee and optimize our inventory processes.Key Responsibilities:Oversee and manage inventory levels, ensuring accurate tracking of stock movements and conducting regular inventory counts to...


  • Leominster, Massachusetts, United States Aging Services of North Central Massachusetts Full time

    Job TypeFull-timePosition OverviewThe Elder Protection Specialist at Aging Services of North Central Massachusetts plays a crucial role in investigating and addressing instances of abuse, neglect, and exploitation of senior citizens. This position involves the development and execution of service plans that encompass medical, legal, housing, and in-home care...


  • Leominster, Massachusetts, United States Making Opportunity Count Inc Full time

    Position OverviewAbout Making Opportunity Count Inc: We are a dedicated non-profit organization focused on fostering positive transformations and enhancing the lives of individuals and families in Central Massachusetts. Our mission revolves around community development, delivering essential services, and promoting overall well-being. Our passionate team is...


  • Leominster, Massachusetts, United States Making Opportunity Count Inc Full time

    About This OpportunityAs an Employment Specialist with Making Opportunity Count Inc, you will play a vital role in carrying out the services of our Supported Employment Programs. Your primary goal will be to assist clients in obtaining and maintaining employment that aligns with their vocational objectives.Key ResponsibilitiesClient Engagement: Establish and...


  • Leominster, Massachusetts, United States Open Sky Community Services Full time

    SalaryUSD $18.75/Hr.Position Overview and DutiesOpen Sky Community Services is dedicated to providing high-quality, evidence-based support for individuals facing mental health challenges or dual diagnoses. Our mission is to assist clients in achieving greater independence while enhancing their natural support systems through skill development and goal...

  • IT Support Specialist

    2 weeks ago


    Leominster, Massachusetts, United States Leominster Public Schools Full time

    Leominster Public SchoolsNorthwest Elementary SchoolPOSITION SUMMARY:Role: Technology Support Staff Immediate Supervisor: System Administrator and Operations Leader Reports to: Superintendent of Schools Qualifications: Candidates should possess a robust understanding of computer systems, technology, and networking. Strong analytical and communication skills...


  • Leominster, Massachusetts, United States Homebase Behavior Consulting Full time

    Behavior Technician at Homebase Behavior Consulting Inc.Homebase Behavior Consulting Inc. is seeking passionate individuals to enhance our team of Behavior Technicians. We are committed to delivering exceptional Applied Behavior Analysis (ABA) services for children diagnosed with Autism Spectrum Disorder (ASD).As a Behavior Technician, your role will involve...


  • Leominster, Massachusetts, United States Elara Caring Full time

    About the Role:At Elara Caring, we prioritize patient-centered care and believe that the best care is delivered in the comfort of one's own home. Our teams provide high-quality care to over 60,000 patients daily, and we're committed to making a meaningful difference in the lives of our patients and their families.Key Responsibilities:Assess and evaluate...


  • Leominster, Massachusetts, United States U Mass Memorial Health Full time

    About the RoleWe are seeking a skilled Clinical Specialist to join our team at UMass Memorial Health. As a Clinical Specialist, you will play a critical role in providing crisis intervention and support to individuals in need.Key ResponsibilitiesConduct comprehensive assessments of clients to identify their needs and develop personalized treatment...