Resource Specialist

1 week ago


Oakland, California, United States LHH Full time

Resource Referral Counseling and Outreach Services

We are seeking a dedicated individual to provide Resource & Referral Counseling and Outreach Services to support families, child care providers, and the community in accessing essential services and resources. This role is instrumental in ensuring access to quality care and strengthening family stability.

Key Responsibilities:

  • Partner with the Family Services team to assist parents in searching for child care options and identifying subsidies through Resource & Referral counseling.
  • Enroll families in programs aimed at promoting family stability and well-being.
  • Represent the agency at community events, workshops, and information sessions to promote services and resources.
  • Support family child care providers and centers by maintaining program profiles and database updates.
  • Manage and update referral databases and track reports for quality assurance.
  • Conduct outreach to newly licensed child care providers and offer training on the online provider portal.
  • Provide technical assistance and training through group and 1:1 support sessions.
  • Assist with the development of materials for outreach, team training, onboarding, and updating parent and child development handouts.

Qualifications:

  • Proficiency in Excel and basic data analysis.
  • Strong organizational and communication skills.
  • Experience in counseling, outreach, or social services is a plus.
  • Ability to manage multiple tasks in a fast-paced environment.

About LHH:

LHH is a leading provider of family services, dedicated to supporting families and child care providers in accessing essential resources and services. Our team is passionate about making a difference in the lives of families and children.



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