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Human Resources Coordinator

2 months ago

Oakland, California, United States Aston Carter Full time

Job Title: Human Resources Coordinator

Job Summary:

Aston Carter is seeking a highly skilled Human Resources Coordinator to join our team. As a key member of our HR department, you will be responsible for managing all incoming HR cases, providing accurate information, and enhancing the employee experience.

Key Responsibilities:

  • Manage all incoming HR cases via calls, chat, and service requests, requiring significant HR Generalist knowledge and understanding of various HR processes, policies, and technical procedures.
  • Be responsible for managing cases with utmost care, quality, and attention to detail, while providing accurate information and enhancing the employee's experience.
  • Support daily/weekly operational processes and audits, including but not limited to New Hire Orientation facilitation, Health processes, HRIS system transactions, Health Sanctions, and Workers Compensation.
  • Partner with various Center of Excellence (COEs) teams to find resolution to HR inquiries/issues that are outside of the scope of support/knowledge base.
  • Be a team player, working closely with peers on case resolution through thought partnership and guidance.

Requirements:

  • Oracle HCM experience
  • SHRM CP certification
  • Resourceful and self-sufficient
  • Takes ownership, learns fast, and is coachable
  • Strong relationship builder

Work Environment:

This is a fully remote position, working with a team of 1 Lead and 6 HR specialists. Interact with Payroll, Compensation, Talent Acquisition, Benefits, Leave of Absence, Talent Mobility, Employee Relations, and Performance Management business units.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies.

Diversity, Equity & Inclusion:

Aston Carter is committed to diversity and inclusion, maintaining an inclusive environment through persistent self-reflection, building a culture of care, engagement, and recognition, and ensuring growth opportunities for our people.