Food Assistance Program Specialist

4 days ago


Oakland, California, United States West Oakland Job Resource Center Full time
Position Overview

The West Oakland Job Resource Center (WOJRC) is a dedicated non-profit organization committed to enhancing the lives of underprivileged individuals in West Oakland and the broader Bay Area. Our mission focuses on fostering a vibrant, inclusive community that promotes financial stability and economic growth through strategic industry and policy initiatives.

WOJRC is in search of a proactive and adaptable individual who thrives in dynamic environments, can operate independently, and collaborates effectively within a team. The ideal candidate will possess experience in guiding individuals through the process of applying for and obtaining public assistance, particularly in relation to food support programs.

Role Summary: This is a part-time, non-exempt position requiring 7.5 hours of work per week. The role is classified as "At Will."

The Food Assistance Program Specialist will collaborate with a team of Financial and Career Coaches, assisting a caseload of 15 to 20 clients monthly. This position is focused on supporting clients in accessing food assistance and other related benefits. The Specialist will guide clients through the application process for food support programs and provide ongoing assistance once benefits are activated. Additionally, the Specialist will work alongside WOJRC Job Developers and Financial Coaches to identify clients who may benefit from these services.

The Specialist will engage in regular meetings with program staff and the Assistant Director to monitor program progress.

Key Responsibilities:

  • Engage with diverse client populations
  • Facilitate the client application process
  • Coordinate with public agencies
  • Safeguard and manage sensitive client information
  • Input data into project management systems

Required Skills and Experience:

  • In-depth knowledge of food assistance programs and public benefits application procedures
  • Proficient case management and follow-up capabilities
  • Experience in data management and tracking
  • Excellent verbal and written communication skills
  • Strong organizational skills with effective time management
  • Active listening abilities
  • Goal-oriented with a focus on outcomes
  • Meticulous attention to detail
  • Ability to meet deadlines consistently
  • Self-motivated and proactive

Minimum Qualifications:

  • At least two years of experience in public benefits assistance
  • Proven experience in data management across various systems
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities effectively
  • Bilingual skills are advantageous

Compensation:

Salary range is between $17,500 and $19,500, commensurate with experience.

Application Process: Interested candidates are encouraged to apply online for the Food Assistance Program Specialist position at the West Oakland Job Resource Center. Please refrain from making phone inquiries.

WOJRC is an equal opportunity employer.



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