Process Coordinator

1 week ago


Northborough, Massachusetts, United States Amazon Full time
About the Role

We are seeking a highly skilled and motivated Process Assistant to join our team at Amazon. As a Process Assistant, you will play a critical role in supporting the Area Manager and contributing to the success of our Fulfillment Center.

Key Responsibilities
  • Support daily management of department duties, including allocating labor, leading meetings, and communicating with internal and external suppliers.
  • Provide vacation coverage for Area Managers and assist with policy follow-up, attendance tracking, and ATS/labor hours reporting.
  • Assist the floor as an associate resource, training associates, and verifying SOP compliance.
  • Ensure successful area performance through tracking, reporting, and feedback of associate performance.
  • Participate in Operational Excellence initiatives and fill in as needed with production duties.
  • Review and update SOP as required and assist in keeping work areas clean and organized.
  • Identify and address safety hazards within the work area and coach associates to work safely at all times.
  • Participate in safety initiatives and refer all job injuries immediately to the Area Manager.
Requirements
  • 1+ years of Microsoft Office products and applications experience.
  • High school or equivalent.
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
  • Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
  • Work 40 hours/week, and overtime as required.
  • Are 18 years of age or older.
Preferred Qualifications
  • Education beyond High School, and/or prior experience managing employees.
  • Excellent interpersonal skills.
  • Demonstrated problem-solving skills and analytical skills.
  • Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management.
  • Experience with an FC kaizen or Shingi event.
  • An awareness and willingness to use OE tools and techniques.
  • Experience working in Problem Solve a plus.
  • Leadership ability.
  • Respect from associates in production area.
About Amazon

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit


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