Patient Services Coordinator

1 week ago


Woburn, Massachusetts, United States Center for Vein Restoration Full time
Join Our Team at Center for Vein Restoration

We're a leading provider of vein care services, and we're seeking a skilled Patient Services Representative to join our team. As a Patient Services Representative, you'll play a critical role in ensuring our patients receive exceptional care and service.

Responsibilities:
  • Greet patients in a friendly and professional manner, checking them in and out of our facilities.
  • Ensure all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members.
  • Verify patient charts are up to date, HIPAA compliant, and properly input demographics, procedures, and payments into our electronic health record system.
  • Review scheduling and financial responsibilities with patients throughout their care.
  • Send precertification forms daily to the Precertification Department to account for all patients requiring authorization prior to services.
  • Complete daily close tasks, including fee tickets, billing tasks, and operative notes.
  • Review future schedules to confirm patients have been preauthorized for treatment.
  • Collect necessary paperwork for patient appointments, including authorizations, referrals, and copays.
  • Schedule and confirm appointments, collecting email addresses from patients.
Requirements:
  • Minimum 1 year of administrative or customer service experience, preferably in a medical setting.
  • Reliable transportation to clinics that may not be accessible by public transportation.

We offer a fast-paced, learning work environment with opportunities for continued growth and development. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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