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Patient Care Coordinator

2 months ago

Woburn, Massachusetts, United States BOSTON SPORTS & SHOULDER CENTER Full time
Job Title: Patient Care Administrator II

Job Summary:

Boston Sports & Shoulder Center is seeking a highly skilled Patient Care Administrator II to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Greets patients and families, ensuring a warm and welcoming experience
  • Verifies patient demographic and insurance information, making copies of insurance cards and licenses as needed
  • Collects co-payments and previous balances, managing self-pay client accounts
  • Explains financial and collection policies to patients, providing written guidelines
  • Ensures all patient paperwork is complete before patient is seen, preparing charts for clinical staff
  • Communicates with patients in the reception area regarding physician availability and offers rescheduling options
  • Performs various administrative tasks, including printing, cleaning, answering phones, and monitoring voicemails

Requirements:

  • Associate's Degree or equivalent experience
  • 1 year of relevant work experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Strong organizational and time management skills

What We Offer:

Boston Sports & Shoulder Center is committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.