Lead Sales Associate

5 days ago


Los Angeles, California, United States Dollar General Full time
About the Role

We are seeking a highly motivated and customer-focused Lead Sales Associate to join our team at Dollar General. As a Lead Sales Associate, you will play a key role in maintaining a clean, well-organized store and providing exceptional customer service to our valued customers.

Key Responsibilities
  • Customer Service: Provide superior customer service leadership, greet and assist customers, and respond to customer inquiries in a professional and courteous manner.
  • Cash Handling: Operate a cash register and scanner to itemize and total customer purchases, collect payment from customers, and make change as needed.
  • Merchandise Management: Follow company work processes to receive, open, and unpack merchandise, stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
  • Store Maintenance: Clean the store, take out trash, dust and mop store floors, clean restrooms and stockrooms, and help set up sidewalk displays.
  • Planogram Implementation: Assist in the implementation and maintenance of planograms to ensure merchandise is displayed in an attractive and easy-to-shop manner.
  • Opening and Closing Procedures: Open and close the store under the specific direction of the Store Manager.
Requirements
  • Knowledge and Skills: Effective interpersonal and oral communication skills, understanding of safety policies and practices, ability to read and follow planogram and merchandise presentation guides, and ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Work Experience and/or Education: High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Working Conditions
  • Frequent walking and standing
  • Frequent bending, stooping, and kneeling to run check out station, stock merchandise, and unload trucks
  • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
  • Occasional climbing (using step ladder) up to heights of six feet
  • Fast-paced environment; moderate noise level
  • Occasional exposure to outside weather conditions
  • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings, and travel to other Dollar General stores.


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