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Sales Lead

2 months ago

Los Angeles, California, United States Chico's Full time
Job Summary

We are seeking a highly motivated and experienced Sales Lead to join our team at Chico's. As a Sales Lead, you will play a key role in promoting a customer-focused sales culture and driving sales growth.

Key Responsibilities
  1. Drive Sales Growth
    Establish clear expectations and hold team members accountable for achieving sales and performance standards. Perform operational activities such as opening and closing duties, and merchandise flow processes. Supervise sales associates and ensure proper floor coverage within fiscal guidelines.
  2. Build High-Performing Teams
    Motivate and inspire store team members to meet sales and productivity goals. Promote a shared vision and model core values. Communicate effectively with store teams and management to lead positive change.
  3. Deliver Exceptional Customer Experience
    Model and teach the Most Amazing Personal Service (MAPS) principles and standards. Utilize various sales techniques and communicate product knowledge to customers. Build and maintain a solid customer following through clienteling and wardrobing.
  4. Talent Development
    Support and implement training programs. Assist in the development of store associates and provide feedback for performance appraisals and evaluations. Drive associate and team engagement by recognizing and rewarding outstanding performance.
Requirements
  1. High school diploma or equivalent
  2. 1+ year retail or sales management experience preferred
  3. Must be 18 years of age or older
  4. Excellent communication, verbal and written skills
  5. Excellent customer service skills
  6. Able to learn or adapt to technology provided by the company
  7. Knowledge of administrative aspects of store operations
  8. Strong organizational skills and ability to multi-task in a fast-paced environment
  9. Able to communicate with customers
Physical Requirements
  1. Constant Walking/Standing % of 8-hour shift
  2. Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  3. Frequent Climbing- 34%-66% of 8-hour shift

The wage range for this position is $18.30 to $23.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position.