Bilingual Medical Information Specialist

22 hours ago


Myrtle Point, Oregon, United States Inizio Engage Full time
About the Role

We are seeking a highly skilled Bilingual Medical Information Specialist to join our team at Inizio Engage. As a key member of our Commercial, Patient Solutions, and Medical Affairs businesses, you will play a critical role in delivering exceptional support to our clients, patients, and healthcare professionals.

Key Responsibilities
  • Provide accurate and timely medical information to clients, patients, and healthcare professionals via virtual or telephonic support.
  • Document all Medical Information Requests, Adverse Events, and Product Quality Complaints in compliance with Inizio, Client, and Federal guidelines and regulations.
  • Conduct study compliance calls to volunteers enrolled in clinical/medical research trials.
  • Enroll participants in educational seminars and provide patient support to patients enrolled in Patient Support Programs.
  • Collect demographic data and disposition for product, sample, and literature fulfillment.
  • Maintain excellent quality and productivity standards for all client programs.
Requirements
  • Bilingual Spanish speaking.
  • Current US healthcare professional license: RN.
  • Excellent verbal, written, and listening communication skills.
  • Ability to join frequent meetings and calls without disruption or disconnecting.
  • Competency with a computer keyboard and mouse.
  • Competency with Call Center Telephone Technology.
  • Pleasant telephone manner.
  • Ability to work both independently and within a group setting.
About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge, and support they need.

We believe in our values: We empower everyone, We rise to the challenge, We work as one, We ask what if, and We do the right thing. We are an equal opportunity employer and consider all qualified applicants without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition, national origin, protected family care or medical leave status, race, religion, sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.



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