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Collections Specialist

1 month ago

Brea, California, United States Professional Search Group - Orange County Full time
Job Description

Professional Search Group (PSG) is seeking a skilled Collections Specialist to support their dynamic team. This role involves managing national accounts and overseeing up to $1M-$2M in receivables across 300 accounts.

The ideal candidate will have 2+ years of collections experience, preferably in consumer or commercial collections. They should be proficient in Excel, including pivot tables and VLOOKUP functions, and have experience with cash application software and reconciliation tools.

Key Responsibilities:

  • Proactively manage and collect receivables for national and regional accounts.
  • Conduct outbound collections calls to secure payments and resolve account issues.
  • Utilize cash applications and reconciliation software to track and apply payments.
  • Collaborate with a team of five collectors to enhance processes and ensure timely payment.
  • Handle escalated issues, follow up on payment statuses, and close outstanding invoices.
  • Regularly analyze receivables data and generate reports using Excel.
  • Work with ERP, Business Central, and other accounting tools for cash applications and reconciliations.

Qualifications:

  • 2+ years of collections experience, preferably in consumer or commercial collections.
  • Experience handling accounts receivable in a business setting, ideally managing up to $1M-$2M receivables across 300 accounts.
  • Proficiency in Excel, including pivot tables and VLOOKUP functions.
  • Experience with cash application software and reconciliation tools.
  • Strong communication skills and ability to manage relationships with multiple branches and national accounts.
  • Friendly, warm, and upbeat personality, with the ability to integrate smoothly into a growing and dynamic team.